ashley ingram
Absecon,NJ
Summary
Customer service, security, and event coordination professional with 10+ years of experience in team leadership, concierge services, security operations, and client relations. Served as a Wedding Coordinator for the past two years, managing event logistics, vendor coordination, timelines, and client communications to deliver seamless events. Skilled in staff training, scheduling, payroll support, customer service, and problem-solving, with a strong focus on organization, attention to detail, and client satisfaction.
Overview
11
11
years of professional experience
Work History
Wedding Coordinator
Renault Winery Resort And Golf
Egg Harbor City, NJ
03.2024 - Current
- Coordinated logistics for wedding ceremonies to support flawless event execution.
- Assisted vendors in contract negotiations and service delivery management.
- Created and maintained event timelines to improve workflow efficiency.
- Guided clients through planning stages by offering design and decor advice.
- Oversaw on-site event operations to promptly address issues and enhance guest satisfaction.
- Trained and mentored junior staff to promote a team-oriented environment.
- Developed comprehensive timelines for each wedding to clarify expectations among all parties.
- Supervised the setup and teardown of wedding decorations and supplies.
- Managed timely execution of wedding day tasks to ensure smooth transitions between ceremony elements.
Area Supervisor for Concierge/Security
Guardian Service Industries
10.2018 - 06.2023
- Monitored entrances, CCTV and loading dock operations
- Supervised a shift of five guards
- Made and printed out victors’ badges for all the company’s in the building
- Ensure the safety of property and people
- Touring the inside and outside of the property
- Signing visitors in and out
- Train weekly on the fire alarm control panel
Lead Concierge
Guardian Service Industries
9 Polito
12.2016 - 10.2018
- Supervised three other concierges
- Logged in and out packages, visitors and food deliveries
- Relay written or verbal messages to residents and leasing office
- Greet visitors and residents that came in and out the building
Security Shift Supervisor
Guardian Service Industries
2 Gateway
02.2015 - 12.2016
- Monitored entrances, CCTV and loading dock operations
- Supervised a shift of five guards
- Made and printed out victors’ badges for all the company’s in the building
- Ensure the safety of property and people
- Touring the inside and outside of the property
- Signing visitors in and out
- Train weekly on the fire alarm control panel
Education
CDA Class -
Urban League of Hudson County
05.2014
Medical Assistant - undefined
Eastwick College
09.2011
High School Diploma - undefined
Bayonne High School
06.2010
Skills
New Jersey SORA License
Microsoft Word
Microsoft Excel
Scheduling & Workforce Management
Payroll Administration
Customer Service
Team Leadership
Time Management
Conflict Resolution
Training & Development
Timeline
Wedding Coordinator
Renault Winery Resort And Golf
03.2024 - Current
Area Supervisor for Concierge/Security
Guardian Service Industries
10.2018 - 06.2023
Lead Concierge
Guardian Service Industries
12.2016 - 10.2018
Security Shift Supervisor
Guardian Service Industries
02.2015 - 12.2016
Medical Assistant - undefined
Eastwick College
High School Diploma - undefined
Bayonne High School
CDA Class -
Urban League of Hudson County