Hardworking, compassionate, and successful providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction.
Overview
18
18
years of professional experience
Work History
CNA
Sweden Valley Manor
08.2020 - Current
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Enhanced patient satisfaction by providing compassionate and attentive care.
Monitored patients effectively alert supervisors of potentially unhealthy changes.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Assisted patients with daily living activities, promoting independence and dignity.
CNA
Lakeview Senior Living
04.2018 - 08.2020
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Documented patient information and care activities in electronic health record.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
CNA
Penn Highlands Elk, Pinecrest Manor
11.2011 - 04.2018
Reduced patient stress levels through effective communication and active listening skills.
Helped patients complete range of motion exercises to prevent loss of function during care.
Facilitated personal hygiene management, feeding and ambulation.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Organized and detail-oriented with a strong work ethic.
Cashier
Country Fair
08.2008 - 11.2011
Addressed customer needs and made product recommendations to increase sales.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Responded promptly to requests for assistance, spills and customer inquiries.
Assistant in HR Department, School-to-work Program
Osram Sylvania
09.2006 - 05.2007
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Education
Associate of Applied Science - Nursing
Jamestown Community College
Olean, NY
05.2024
Cosmetology
Toni & Guy Hairdressing Academy
Erie
06.2008
High School Diploma -
Saint Marys Area High School
Saint Marys, PA
06.2007
Skills
Electronic Charting
CNA Certification
CPR/AED
Patient Care Quality
Personal Care Aide
Patient Safety
Timeline
CNA
Sweden Valley Manor
08.2020 - Current
CNA
Lakeview Senior Living
04.2018 - 08.2020
CNA
Penn Highlands Elk, Pinecrest Manor
11.2011 - 04.2018
Cashier
Country Fair
08.2008 - 11.2011
Assistant in HR Department, School-to-work Program
Osram Sylvania
09.2006 - 05.2007
Associate of Applied Science - Nursing
Jamestown Community College
Cosmetology
Toni & Guy Hairdressing Academy
High School Diploma -
Saint Marys Area High School
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