Ashley Ivie

• Improved production efficiency by implementing lean manufacturing techniques and optimizing workflow processes.
• Enhanced communication among team members for increased productivity and reduced miscommunications.
• Collaborated with engineers to implement innovative solutions for improving product design and manufacturing processes.
• Reduced equipment downtime by implementing a proactive maintenance schedule and addressing issues promptly.
• Provided ongoing training for team members, fostering an environment of continuous learning and professional growth.
• Created run patterns to maximize production and machine load
• Optimized resource allocation by identifying areas where resources could be shifted or shared among different teams or projects.
• Managed cross-functional teams effectively to achieve project milestones on time and within budget constraints.
• Trained new production staff members on safe and efficient production procedures and proper machine operations.
• Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

• Scheduled production daily to meet customer needs, with option of 48 hour window subject to change
• Supervised a team of 16 running 3 of the highest priority paint booths
• Experience in ADP
• Overtime Management
• Excel
• Data Entry
• Time management
• Problem solving
• Created a high performing team by cross training on each process

ACHEIVEMENTS :

-Reduced customer call ins from 13 a month to 1

Achieved in 3 months by working hard with team on accountability, standards, and projects to make their job easier to do

-Reduced employee turnover by 65%

-Reduced overtime by 30%

Certifications

• Supervisor Certification

Attended and received certification of program, while being awarded for outstanding PowerPoint presentation of program and results of projects and team

• Ran Injection Molding and Assembly Process line
• Off shift, without Supervisor
• Scheduling production to accommodate customers needs
• Lean management

Achievements

-Traveled to Indiana plant to help organize and standardize production

-Trained and Mentored Supervisors and Lead Technicians standards, lean management

-Traveled back to Indiana to work with a struggling assembly team that could not reach daily numbers, overtime was extremely high, turn over had increased drastically, and supervisor walked out

-Within two weeks able to get the line running daily volume, decreased customer call ins by 45%, and able to take a team from 12 hours to 8 hours

-Trained new Supervisor

• Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue
• Supported office operations, managed client correspondence, tracked records and handled internal communications
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers
• Handled incoming calls and directed callers to appropriate department or employee
• Elevated customer satisfaction ratings by resolving issues for speedy resolution
• Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices
• Oversaw filing systems and scanned documents to manage physical and electronic documents and information
• Created and implemented new organizational and recordkeeping processes for notes, records and documents
• Created, documented and implemented administrative processes to reduce process gaps and effectively train team members in proper protocols
• Sorted incoming mail and disseminated correspondence to applicable departments
• Updated system to organize office documentation, maximizing efficiency and increasing productivity
• Worked professionally to handle client, vendor and public guest requirements
• Responded to customer issues to provide immediate resolution and improve retention
• Worked with supervisors and management to maintain status reports and update information for client projects
• Developed and implemented efficient filing systems and customer database protocols
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
• Drove customer feedback to deliver information to management for corrective action
• Inside sales
• Construction take offs
• Construction project estimator
• Performed research to collect and record industry data
• Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support
• Picked orders, scanned products and packed boxes
• Checked shipments against paperwork and signed documents
• Orchestrated routing by producing accurate shipping documentation and package labels
• Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules
• Updated database with changes in carrier status
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
• Completed basic mathematical calculations to check weights and dimensions of shipments
• Worked flexible hours; night, weekend, and holiday shifts
• Aided colleagues, managers and customers through regular communication and assistance
• Adapted to workflow changes and implemented continuous process improvements to overcome obstacles

• Organized work to meet demanding production goals
• Resolved issues quickly to maintain productivity goals
• Inspected final products to assess compliance with quality standards and established tolerances
• Supported machine operators in setup and operation of production equipment resulting in efficient runs
• Assembled window products according to changing daily work orders and specific customer needs
• Examined incoming materials and compared to documentation for accuracy and quality
• Supported current production needs by moving items between equipment, conveyors and staging areas
• Located and picked merchandise to fulfill daily customer orders