Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Ashley Jackson

Fortson,GA

Summary

Dynamic professional with a proven track record, excelling in operations management and client relations. Expert in developing efficient organizational systems and implementing marketing strategies that enhance brand visibility. Adept at legal research and project management, driving significant improvements in customer satisfaction and operational efficiency.

Overview

7
7
years of professional experience

Work History

Legal Assistant

Norris Injury Lawyers
Birmingham, Alabama
03.2024 - 04.2025
  • Assisted attorneys with case preparation and document organization.
  • Conducted legal research to support case strategies and arguments.
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.

Director of Operations

Keller Williams Realty Tuscaloosa
Tuscaloosa, AL
11.2021 - 12.2023
  • Directed the operations and logistics of a industry leading business.
  • Directed monthly, quarterly, and annual marketing strategies and initiatives to promote brand building and client retention increasing market share.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Drove customer feedback to deliver information to management for corrective action.
  • Oversaw business phone and email communications daily to provide information, resulting in effective business correspondence and collaboration.
  • Developed and successfully implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.

Executive Assistant

Keller Williams Realty Tuscaloosa
Tuscaloosa, AL
08.2018 - 10.2021
  • Supported over 200 projects by strengthening traceability and developing organizational systems for client contracts, records, reports, and agendas.
  • Provided administrative support in preparing contracts, invoices, agendas, and other documentation required for daily business activities.
  • Assisted in developing policies and procedures pertaining to office administration matters.
  • Maintained accurate records of all transactions including contracts, closing statements and other legal documents ensuring compliance with company policies.

Education

Bachelor of Science - Human Resources Management

University of Alabama
Tuscaloosa, AL

Skills

  • Client Relations
  • Operations Management
  • Business Marketing
  • Data and Records Organization and Management
  • Finance and Accounting Oversight
  • Case management
  • Property Management
  • Project Management
  • Legal research

Accomplishments

  • Executive Assistant to Top 10 Team Member in Total Volume - Feb 2023, Jan 2023, July 2022, Jan 2022
  • Director of Operations to Top 5 Team in Total Volume - April 2023

References

References available upon request.

Timeline

Legal Assistant

Norris Injury Lawyers
03.2024 - 04.2025

Director of Operations

Keller Williams Realty Tuscaloosa
11.2021 - 12.2023

Executive Assistant

Keller Williams Realty Tuscaloosa
08.2018 - 10.2021

Bachelor of Science - Human Resources Management

University of Alabama

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