Ashley Jacobs
Administration
Newport Beach ,CA
Summary
Dedicated administrative and marketing professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Office Manager
Hager Pacific Properties
09.2023 - Current
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Expedited invoice processing by accurately reviewing vendor submissions.
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Office Administrator
Right Choice Mortgage
03.2018 - 04.2022
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Generated reports to support development and implementation of marketing plans.
- Created customized marketing materials to increase product awareness.
- Composed sensitive, confidential reports and documentation.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Account Manager
Fox Tales
12.2016 - 01.2018
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Completed daily logs and progress reports..
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Administrative Assistant
East West Ice Palace
03.2014 - 09.2016
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Education
Bachelor of Science - Marketing And Communications
University of South Carolina
Spartanburg, SC 08.2008 - 05.2012
Skills
Administrative support
Resourceful
Strategic planning
Office administration
Advanced MS Office Suite
Business communications
Event Coordination
Organization, prioritizing and multi-tasking
Time management
Analytical Skills
Written Communication
Timeline
Office Manager
Hager Pacific Properties
09.2023 - Current
Office Administrator
Right Choice Mortgage
03.2018 - 04.2022
Account Manager
Fox Tales
12.2016 - 01.2018
Administrative Assistant
East West Ice Palace
03.2014 - 09.2016
Bachelor of Science - Marketing And Communications
University of South Carolina
08.2008 - 05.2012