Ashley Jacobs
Eden,NC
Summary
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Highly focused on team collaboration and adaptable to evolving clinical needs, showcasing expertise in patient interaction and ECG technology. Aiming to provide quality care for patients and work alongside healthcare professionals with the goal to continue my education toward becoming a Physician Assistant.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Support Technician
UNC Rockingham Healthcare
03.2024 - Current
- Performed vital signs monitoring on patients regularly, allowing for early detection of health changes requiring intervention from medical professionals.
- Improved patient satisfaction by assisting with daily living activities and addressing individual needs.
- Enhanced patient care by providing timely and accurate clinical support to medical staff.
- Monitored patient progress and reported changes to healthcare professionals.
- Exhibited proficiency in utilizing various telemetry systems and software programs, adapting quickly to new technologies as needed to maintain high-quality patient monitoring services.
- Demonstrated strong attention to detail when analyzing cardiac patterns for subtle yet significant changes that could indicate potential complications or emergencies.
- Ensured accurate record-keeping for all monitored patients, facilitating timely interventions when necessary and promoting effective communication among healthcare team members.
- Fostered strong relationships with other members of the healthcare team by demonstrating professionalism, reliability, and excellent interpersonal skills at all times.
- Assisted in training new telemetry monitor technicians, sharing expertise and knowledge to help develop competent and confident staff members.
Cashier/Customer Service
Food Lion
08.2020 - 03.2024
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Biology
University of North Carolina At Greensboro
Greensboro, NC12-2024
High School Diploma -
J.M. Morehead High School
Eden06-2021
Skills
- Basic Life Support for Health Care Providers (BLS)
- Strong Communication Skills
- ECG monitoring
- Medical terminology proficiency
- Vital signs measurement
- Critical Thinking
- Team Collaboration
- Organizational Skills
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Clinical Support Technician
UNC Rockingham Healthcare
03.2024 - Current
Cashier/Customer Service
Food Lion
08.2020 - 03.2024
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Bachelor of Science - Biology
University of North Carolina At Greensboro
High School Diploma -
J.M. Morehead High School
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