Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Ellay Scotton

Bullhead City,AZ

Overview

11
11
years of professional experience
1
1
Certification

Work History

Processing Team Lead

AZ Agriculture
Mohave Valley, AZ
02.2023 - 06.2024
  • Collaborate with other departments to develop strategies for streamlining operations across the organization.
  • Act as a liaison between the processing team and other departments within the organization.
  • Create reports summarizing daily productivity levels for senior management review.
  • Audit processed documents for accuracy and completeness prior to submission to next level of approval.
  • Implement best practices related to document preparation and filing procedures.
  • Oversee maintenance of equipment used by the processing team.
  • Enforce safety regulations among processing personnel to ensure a safe working environment.
  • Identify areas where additional training is needed amongst processing staff members and coordinate delivery of such training sessions.
  • Resolved customer complaints quickly and efficiently while maintaining high levels of customer satisfaction.
  • Organize weekly meetings with processing team members to discuss progress towards goals, address any problems encountered, and brainstorm solutions.
  • Maintain records of employee performance and provide constructive feedback when needed.
  • Train new processing staff members in company policies, procedures, and systems.
  • Develop processes for improving efficiency within the processing team.
  • Assist in developing department budget proposals as required.
  • Lead team of processors in daily workflow activities, ensuring quality standards and deadlines are met.
  • Troubleshoot technical issues that arise during the course of normal operations.
  • Monitored data inputs to manage and maintain accuracy.
  • Performed continuous assessments of network structure, business content filters, and security firewalls.
  • Directed account management and customer training on company technical software and tools for new accounts and new users.
  • Completed frequent checks on user logins, file permissions and other data issues.
  • Researched, tested and verified proper functioning of software patches and fixes.
  • Documented installation or configuration procedures to allow maintenance and repetition.
  • Reduced workflow downtime by coordinating on-site satellite building repairs.
  • Devised automation, backup and recovery protocols to preserve and safeguard data.
  • Reviewed, analyzed and recommended software solutions for specific project needs.
  • Analyzed operating system or application log files regularly to verify proper system performance.
  • Collaborated with development teams to discuss, analyze or resolve usability issues.
  • Identified system data, hardware or software components to meet user needs.
  • Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
  • processed and compelted all tasks as assigned
  • Assisit with transfers and processing of all product
  • data entry for weights , labeling and managing paperwork completion as well as managing team to get all daily tasks done.

Receptionist

Kaizen Collision Center
Flagstaff, AZ
09.2021 - 05.2022
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Monitored office supplies inventory and placed orders when necessary.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Answered all questions regarding vehicle collisions to provide assistance for insurance claims
  • Handled all customer accounts in regards to insurance claims and collisions
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Compiled data from various sources into organized reports for management review.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted with special projects assigned by management when required.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Responded to inquiries from internal staff members regarding office operations.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
  • Answered and directed incoming calls using multi-line telephone system.

Trainer

Kaizen Collision Center
Flagstaff, AZ
09.2021 - 05.2022
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Designed and developed training materials for new employees in the organization.
  • Documented all training activities including attendance records, feedback forms, surveys.
  • Assisted with developing online learning modules for remote learners.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Resolved any issues raised by participants during the training session in a timely manner.
  • Managed multiple projects simultaneously while adhering to tight deadlines.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Explained goals and expectations required of trainees.
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
  • Selected and assigned instructors to conduct training.
  • Assessed training needs through surveys, interviews with employees or focus groups.
  • Devised programs to develop executive potential among employees in lower-level positions.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Monitored training costs and prepared budget reports to justify expenditures.
  • Coordinated recruitment and placement of training program participants.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.

Trim Room Manager

AZ Agriculture
Mohave Valley, AZ
07.2020 - 01.2021
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Provided leadership during times of organizational change or crisis situations.
  • Ensured compliance with regulatory requirements and industry standards.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Measured and cut materials with precision using hand tools such as scissors, shears, knives, and clippers.
  • Adhered strictly to established safety protocols while performing various duties associated with the role of Trimmer.
  • Performed regular maintenance on trimmer blades, motors, and other parts as required.
  • Reported any defective material or malfunctioning equipment immediately to supervisor and maintenance personnel.
  • Monitored and maintained trimming machines to ensure proper functioning.
  • Cleaned work area after completing trimming tasks to maintain a safe working environment.
  • Adjusted cutting blade settings according to specifications of the job order.
  • Set up trimming equipment for specific jobs by following detailed instructions.
  • Inspected trimming results for accuracy and quality assurance purposes.
  • Followed safety procedures while operating trimmers or other related machinery.
  • Monitored inventory levels of supplies needed for successful completion of trimming tasks.
  • Communicated effectively with co-workers regarding progress on assigned jobs throughout shift hours.
  • Worked closely with supervisors and managers in determining optimal machine setup configurations based on job orders received.
  • Assisted in loading and unloading finished goods from conveyors onto pallets or carts.
  • Ensured that all trimming activities adhered strictly to company guidelines regarding quality standards.
  • Operated trimmers to shape or finish products to desired size or shape.
  • Verified that all materials used in the process were of the correct type and quality for the job order at hand.
  • Maintained accurate records of daily output levels for management review.
  • Organized raw materials into batches according to customer requirements prior to trimming operations.
  • Checked machinery and performed routine maintenance to prevent malfunction.
  • Performed skilled work with hand tools.
  • Reviewed design plans and instructions and completed work according to specifications.
  • Removed and properly disposed of debris to maintain worksite safety.
  • Operated different machines to mold parts, cut materials and grind surfaces.
  • Examined products and trimmed off excess materials to meet specifications.

Trimmer

Arizona Agriculture
Mohave Valley, AZ
07.2019 - 01.2021
  • Communicated effectively with co-workers regarding progress on assigned jobs throughout shift hours.
  • Recorded production data such as quantity trimmed and time taken for each job order.
  • Monitored inventory levels of supplies needed for successful completion of trimming tasks.
  • Worked closely with supervisors and managers in determining optimal machine setup configurations based on job orders received.
  • Operated trimmers to shape or finish products to desired size or shape.
  • Adhered strictly to established safety protocols while performing various duties associated with the role of Trimmer.
  • Inspected trimming results for accuracy and quality assurance purposes.
  • Followed safety procedures while operating trimmers or other related machinery.
  • Maintained accurate records of daily output levels for management review.
  • Verified that all materials used in the process were of the correct type and quality for the job order at hand.
  • Organized materials into batches according to client requirements prior to trimming operations.
  • Reported any defective material or malfunctioning equipment immediately to supervisor and maintenance personnel.
  • Assisted in loading and unloading finished goods from conveyors onto pallets or carts.
  • Cleaned work area after completing trimming tasks to maintain a safe working environment.
  • Ensured that all trimming activities adhered strictly to company guidelines regarding quality standards.
  • Performed regular maintenance on trimmer blades, motors, and other parts as required.
  • Set up trimming equipment for specific jobs by following detailed instructions.
  • Monitored and maintained trimming machines to ensure proper functioning.
  • Reviewed design plans and instructions and completed work according to specifications.
  • Examined products and trimmed off excess materials to meet specifications.
  • Operated different machines to mold parts, cut materials and grind surfaces.
  • Checked machinery and performed routine maintenance to prevent malfunction.
  • Removed and properly disposed of debris to maintain worksite safety.
  • Performed skilled work with hand tools.
  • packaged,and weighed and labeled orders for packaging team
  • Trained new employees on cleanliness, client engagement strategies

Assistant Manager

Famous Philly's
Bullhead City, AZ
09.2017 - 09.2019
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Coordinated with all employees to ensure smooth flow of operations.
  • prepare food daily for customers
  • took orders
  • orders over phone
  • manage crew
  • clean regularly to maintain area at all times
  • open and closed regularly
  • Maintained up-to-date knowledge of company products and services.
  • Established processes for monitoring customer satisfaction levels.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Recruited and trained new employees to meet job requirements.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Cashier

Burger King
Bullhead, AZ
06.2017 - 09.2017
  • Issued receipts, refunds, credits or change due to customers.
  • Ensured compliance with all safety regulations within the store environment.
  • Performed other duties as assigned by management.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Performed opening and closing procedures such as counting money in cash drawers and reconciling daily sales reports.
  • Ensured that all food items were prepared according to company specifications.
  • Communicated effectively with other staff members regarding customer service issues or operational problems.
  • Restocked supplies such as napkins, utensils, and condiments when needed.
  • Monitored expiration dates on food items to ensure freshness for customers.
  • Provided assistance with setting up displays and promotional materials in the store front window.
  • Tracked inventory levels to ensure adequate stock was available to meet customer needs.
  • Inspected incoming shipments of food products for accuracy and quality assurance purposes.

Cocktail Server

Riverside Casino
Laughlin, Nevada
09.2016 - 01.2017
  • Cleaned bar area including wiping surfaces, disposing trash.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Replenished liquor bottles as needed throughout shift.
  • Assisted in stocking bar area with beer, wine, spirits, paper products, straws and stirrers.
  • Answered questions regarding drinks specials and menus items.
  • Stocked ice, napkins, straws, condiments, on the bar top.
  • Received payment by cash or credit card and return change when necessary.
  • Greeted guests and provided menus.
  • Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
  • Cleared tables quickly after guests departed.
  • Prepared and served alcoholic beverages in accordance with company standards.
  • Communicated with customers to take drink orders accurately.
  • Ensured all glassware was clean prior to use by washing glasses by hand or using a dishwasher machine.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Served cocktails, beverages, and selected dishes promptly and accurately.
  • Adhered to all food safety and quality regulations.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Communicated effectively with bartender to ensure timely delivery of orders.
  • Checked identification prior to serving.
  • Ensured compliance with all legal requirements regarding alcohol service.

Guest Service Expert

Harrah's Casino/ Smashburger
Laughlin, NV
02.2016 - 09.2016
  • Ensured that all food items were prepared according to company specifications.
  • Communicated effectively with other staff members regarding customer service issues or operational problems.
  • Restocked supplies such as napkins, utensils, and condiments when needed.
  • Monitored expiration dates on food items to ensure freshness for customers.
  • Tracked inventory levels to ensure adequate stock was available to meet customer needs.
  • Cleaned work areas regularly throughout shift including counters, equipment, floors.
  • Collected payments for services rendered and issued receipts as required.
  • Answered customer inquiries regarding products, services, and store policies.
  • Operated cash registers to process payments from customers.
  • Responded promptly to customer complaints or concerns in a professional manner.
  • Greeted customers in a friendly and courteous manner, providing excellent customer service.
  • Offered suggestions on product selection based on customer preferences.
  • Stocked shelves with merchandise and ensured items were labeled correctly.
  • Adhered to all safety protocols while handling food products.
  • Completed paperwork accurately for each sale transaction including invoices, credit card slips.
  • Greeted customers in a friendly and professional manner.
  • Stocked shelves with merchandise according to store guidelines.

Sandwich Artist

SUBWAY®Restaurants
Bullhead City, AZ
02.2013 - 01.2016
  • Trimmed meats and cheeses for sandwiches as needed.
  • Maintained cleanliness of work area throughout shift.
  • Ensured freshness of items served to customers by performing regular checks on product expiration dates.
  • Ring up customers
  • Clean store front area including tables and windows
  • Responsible for changing out syrups for soda machine
  • Stocking front area for all supplies during and before and after shift
  • Dishwashing
  • Register Drawer management.

Shift Lead

SUBWAY®Restaurants
Bullhead City, AZ
02.2013 - 01.2016
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Utilized problem solving skills to resolve conflicts between customers and employees.
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Identified opportunities for operational improvements and communicated them to management.
  • Responded to customer inquiries and complaints in a professional manner.
  • Resolved conflicts between customers, employees, and vendors in a timely manner.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Ensured that all safety protocols were followed at all times.
  • Supervised staff during shift changes and ensured transition went smoothly. including making sure all drawers were logged accurately so the next shift had the right amount was given to next shift.
  • Provided guidance and support to other team members as needed.
  • Assisted in the training of new employees.
  • Participated in weekly meetings with management team to discuss strategies and goals.
  • Implemented company policies consistently across all shifts.
  • Enforced store policies regarding returns, exchanges, refunds, discounts.
  • Performed opening and closing procedures such as setting alarm systems, counting money.

Assistant Manager

SUBWAY®Restaurants
Bullhead City, AZ
02.2013 - 01.2016
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Coordinated with other locations to ensure smooth flow of operations.
  • Created reports on sales trends, inventory levels, and financial data.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Resolved conflicts between team members in an effective manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Store Manager

SUBWAY®Restaurants
Bullhead City, AZ
02.2013 - 01.2016
  • Developed strategies to maximize sales and profitability.
  • Recruited, trained and supervised new employees.
  • Monitored inventory levels and placed orders to restock shelves.
  • Performed regular price checks to ensure competitive pricing.
  • Created weekly work schedules for store personnel.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Implemented efficient systems for tracking stock movement.
  • Managed daily banking activities such as deposits and withdrawals.
  • Planned special promotions or discounts based on market trends.
  • Maintained accurate records of employee performance reviews.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed relationships with suppliers to negotiate better prices.
  • Established customer service standards and monitored staff compliance.
  • Assessed operational efficiency of the store's departments.
  • Updated POS system with new products and promotional offers.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Ensured compliance with safety regulations and company policies.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Updated and maintained store signage and displays.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Formed and sustained strategic relationships with clients.
  • Delegated work to staff, setting priorities and goals.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Implemented campaigns and promotions to help with developing goods and services.

Front Counter Crew Member

McDonald's
Bullhead City, AZ
04.2013 - 05.2015
  • Verified that orders were accurate and complete before delivering them to customers.
  • Restocked inventory when necessary to maintain sufficient levels at the front counter area.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Followed all safety protocols while operating restaurant equipment like fryers or grills.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Ensured compliance with all health regulations related to food handling practices.
  • Received payment from customers and made change as needed.
  • Replenished supplies such as napkins, straws, condiments, trays throughout shift.
  • Greeted customers, took orders, and provided product information.
  • Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Greeted patrons, speaking clearly to take orders and give details about food items.
  • Worked weekends, and holidays, and maintained calm, pleasant demeanor.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Followed store policies and procedures in regards to cleaning and sanitizing.

Cashier/Host

IHOP
Bullhead City, AZ
01.2015 - 03.2015
  • Issued receipts, refunds, credits or change due to customers.
  • Ensured compliance with all safety regulations within the store environment.
  • Performed other duties as assigned by management.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Followed company security procedures for handling large sums of money.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked Host stand or tables when needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the restaurant products and services.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed returns and exchanges of merchandise in accordance with restaurant policies.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Preserved appearance of restaurant by arranging and replenishing displays and merchandise racks.

  • Inspected dining areas for any damages or defects.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Provided excellent customer service by anticipating customer needs.
  • Balanced cash drawers at the end of each shift.
  • Managed dining room layout to maximize efficiency of staff members.
  • Provided customers with accurate wait times and monitored waiting list.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Assisted servers in seating guests by escorting them to their tables.
  • Processed payments from customers using a POS system.
  • Managed incoming calls during busy shifts.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Checked identification for guests who appeared under age 21.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Greeted guests upon arrival and provided them with menus.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Ensured compliance with health and safety regulations within the restaurant.

Education

Associate of Applied Science - Veterinary Technology

Animal Behavioral College
Online
01-2023

High School Diploma -

Mohave High School
Bullhead City, AZ
06-2012

Some College (No Degree) - Pre Requirements

Mohave Community College
Bullhead, AZ

Skills

  • Stakeholder Management
  • Meeting facilitation
  • Deadline Management
  • Workflow Optimization
  • Operational Excellence
  • Team motivation
  • Standard Operating Procedures
  • Task Delegation
  • Document Control
  • Software Knowledge
  • Process Management
  • File Transfers
  • Teamwork and Collaboration
  • Disaster Recovery
  • Critical Thinking
  • Usability Testing
  • Operational Documentation
  • Quick Thinking
  • Time Management and Scheduling
  • Business Administration
  • Policy Implementation
  • Financial Management
  • Strategic Planning
  • Contract Management
  • Performance Management
  • Operations Management
  • Key Performance Indicators
  • Cross-functional team management
  • Active Listening
  • Employee Coaching and Mentoring
  • Problem-Solving
  • Self Motivation

Certification

  • Veterinarian Assistant
  • Veterinarian Tech

Accomplishments

  • Honor Roll

Timeline

Processing Team Lead

AZ Agriculture
02.2023 - 06.2024

Receptionist

Kaizen Collision Center
09.2021 - 05.2022

Trainer

Kaizen Collision Center
09.2021 - 05.2022

Trim Room Manager

AZ Agriculture
07.2020 - 01.2021

Trimmer

Arizona Agriculture
07.2019 - 01.2021

Assistant Manager

Famous Philly's
09.2017 - 09.2019

Cashier

Burger King
06.2017 - 09.2017

Cocktail Server

Riverside Casino
09.2016 - 01.2017

Guest Service Expert

Harrah's Casino/ Smashburger
02.2016 - 09.2016

Cashier/Host

IHOP
01.2015 - 03.2015

Front Counter Crew Member

McDonald's
04.2013 - 05.2015

Sandwich Artist

SUBWAY®Restaurants
02.2013 - 01.2016

Shift Lead

SUBWAY®Restaurants
02.2013 - 01.2016

Assistant Manager

SUBWAY®Restaurants
02.2013 - 01.2016

Store Manager

SUBWAY®Restaurants
02.2013 - 01.2016

Associate of Applied Science - Veterinary Technology

Animal Behavioral College

High School Diploma -

Mohave High School

Some College (No Degree) - Pre Requirements

Mohave Community College
  • Veterinarian Assistant
  • Veterinarian Tech

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Ellay Scotton