Ashley James
Fort Campbell North,KY
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Athena appointment scheduling system to manage over 25 patients weekly. Organized and accurate in managing patient flow.
Overview
8
8
years of professional experience
3
3
Certificate
Work History
Medical Assistant Receptionist
Elite Primary Care
Clarksville, TN
03.2022 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
CNA
AHC
Clarksville, TN
09.2021 - 03.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Caregiver
A Physician Home Care
Colorado Springs, CO
10.2017 - 07.2020
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
CareGiver
Always There Home Care
Colorado Springs, CO
05.2016 - 08.2017
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Pediatric Medical Assistant
Pinnacle Medical Group
Fontana, CA
10.2015 - 04.2016
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Crew Trainer
McDonald’s
Apple Valley, CA
03.2014 - 04.2016
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Associate of Applied Science - Science
San Joaquin College
Hesperia08.2015
Skills
- Updating Medical Records
- Completing Insurance Forms
- Clinical and Operational Judgement
- BLS Certified
- Certified Medical Administrative Specialist
Certification
- CNA - Certified Nurse Assistant
- RMA - Registered Medical Assistant
Timeline
Medical Assistant Receptionist
Elite Primary Care
03.2022 - Current
CNA
AHC
09.2021 - 03.2022
Caregiver
A Physician Home Care
10.2017 - 07.2020
CareGiver
Always There Home Care
05.2016 - 08.2017
Pediatric Medical Assistant
Pinnacle Medical Group
10.2015 - 04.2016
Crew Trainer
McDonald’s
03.2014 - 04.2016
Associate of Applied Science - Science
San Joaquin College
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