Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Jantzi

Ashley Jantzi

Omaha,NE

Summary

Experienced with managing poker tables and ensuring fair play. Utilizes strong communication skills to interact effectively with players and staff. Knowledge of gaming regulations and protocols, ensuring compliance and smooth operations. Proficient in Hold'em, Omaha, and all mix games.

Overview

13
13
years of professional experience

Work History

Poker Dealer and Tournament Director

4 Kings Poker League
06.2007 - 03.2020
  • Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
  • Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
  • Enforced league rules and regulations, promoting fair play among customers.
  • Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.
  • Exceeded customer expectations through friendly interactions while maintaining focus on managing game play.
  • Improved customer relations by effectively addressing player concerns and resolving disputes promptly.
  • Inspected cards and gaming equipment to verify proper functioning and good working order.

Check Processing/Foreign Currency Specialist

Travelex
03.2010 - 11.2011
  • Validate incoming, third-party, foreign currency checks
  • Process client order requests within accounts receivables programs
  • Prepare checks for deposit to various banks worldwide
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Followed all company policies and procedures to deliver quality work.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments.

Level II Balance Clerk

Fiserv Solutions
06.2007 - 02.2009
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.

Education

Business Administration - Transfer

Metropolitan Community College
Omaha, NE
01.2009

Certification -

Poker Life Dealer Academy
Las Vegas, NV
08-2025

Skills

  • Quick decision making
  • Reliability and punctuality
  • Patience and persistence
  • Positive customer experience
  • Card shuffling techniques
  • High concentration levels
  • Game rules and regulations
  • Exceptional communication skills
  • Poker game variants proficiency
  • Cash handling experience
  • Accurate math skills
  • Continuous learning mindset

Timeline

Check Processing/Foreign Currency Specialist

Travelex
03.2010 - 11.2011

Poker Dealer and Tournament Director

4 Kings Poker League
06.2007 - 03.2020

Level II Balance Clerk

Fiserv Solutions
06.2007 - 02.2009

Business Administration - Transfer

Metropolitan Community College

Certification -

Poker Life Dealer Academy

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