Ashley Janus
Fallston,MD
Summary
Dedicated medical assistant with experience in direct patient care, clinical documentation, and HIPAA compliance. Record of achieving high patient satisfaction through effective communication and interpersonal skills. Committed to adhering to regulatory standards and fostering trust with patients. Aspiring clinical psychologist with a focus on empathetic care.
Overview
6
6
years of professional experience
Work History
Medical Assistant - Cardiology, Orthopedic Surgery
Mercy Medical Center
Baltimore, MD
06.2025 - Current
- Gathered client medical history, medication details, allergies, and symptoms to inform treatment plans.
- Instructed patients on post-treatment care and medication to enhance recovery and compliance.
- Established trusting relationships with patients through effective communication, reinforcing the clinic’s commitment to quality care.
Hospice Volunteer
Stella Maris
Timonium, MD
06.2023 - Current
- Delivered compassionate support to patients and families, ensuring dignity and comfort during end-of-life care.
- Supported healthcare staff with daily activities, promoting patient comfort and overall well-being.
- Educated new volunteers on protocols and best practices, fostering a knowledgeable and compassionate hospice care environment.
Quality Assurance and Patient Safety Intern
Mercy Medical Center
Baltimore, MD
05.2020 - 05.2025
- Conducted patient rounds assessing experience, evaluating quality, and implementing corrective actions to improve patient satisfaction.
- Collaborated with healthcare teams to promote best practices in patient and employee safety, fostering a culture of safety.
- Conducted safety audits identifying hazards and ensuring compliance with regulatory standards, enhancing overall safety protocols.
- Responded to public safety inquiries in COVID-19 call center.
Education
Bachelor of Science - Global Health
Georgetown University
Washington, DC05.2025
Skills
- Direct patient care
- Compassionate caregiving
- Clinical documentation
- Electronic medical records
- HIPAA compliance
- Medical terminology
- Quality assurance
- Effective communication
Timeline
Medical Assistant - Cardiology, Orthopedic Surgery
Mercy Medical Center
06.2025 - Current
Hospice Volunteer
Stella Maris
06.2023 - Current
Quality Assurance and Patient Safety Intern
Mercy Medical Center
05.2020 - 05.2025
Bachelor of Science - Global Health
Georgetown University