Ashley Jaquez

• Provided high-quality, friendly, and efficient table service to all guests
• Accurately took food and beverage orders and delivered items promptly
• Maintained in-depth knowledge of menu items, specials, and promotions to answer guest questions and make recommendations
• Handled cash, credit card, and POS transactions with accuracy and accountability
• Ensured guest satisfaction by anticipating needs, addressing complaints, and resolving issues quickly
• Collaborated with kitchen and bar staff to ensure timely and correct order delivery
• Maintained cleanliness and organization of dining area to uphold health and safety standards
• Trained new servers on company policies, menu knowledge, and customer service best practices

• Coordinated and executed events from initial inquiry through completion, ensuring seamless planning and delivery
• Managed a portfolio of clients, identifying needs and creating customized event proposals to meet goals and budgets
• Generated leads, conducted client outreach, and closed sales to exceed monthly and quarterly revenue targets
• Maintained accurate records of contracts, invoices, and event logistics using CRM and event management software
• Collaborated with vendors, venues, and internal teams to negotiate pricing, secure services, and manage timelines
• Resolved issues quickly and professionally on-site to ensure client satisfaction and event success
• Created detailed run-of-show schedules, floorplans, and staffing outlines to ensure smooth event execution
• Tracked event performance metrics and provided post-event analysis and feedback for continuous improvement

• Supervised daily operations of the daycare center, ensuring a safe, nurturing, and developmentally appropriate environment
• Managed, trained, and supported a team of caregivers and teaching staff, promoting consistent childcare standards
• Developed and implemented educational activities and age-appropriate curriculum aligned with early childhood development goals
• Maintained open and professional communication with parents regarding child progress, concerns, and daily reports
• Ensured compliance with state licensing regulations, health and safety protocols, and organizational policies
• Monitored classroom ratios, staff scheduling, and attendance to ensure full coverage and quality care
• Handled conflict resolution between staff or with parents, maintaining a calm and solution-focused approach
• Conducted regular safety drills, facility inspections, and equipment checks to ensure a secure environment
• Kept accurate records of incidents, health logs, attendance, and developmental milestones
• Fostered an inclusive and supportive atmosphere that promoted emotional, social, and cognitive development

- Supervised daily operations during assigned shifts, ensuring smooth workflow and high-quality customer service

• Handled customer concerns, special requests, and complaints professionally to maintain satisfaction and loyalty
• Ensured cleanliness, food safety, and compliance with health regulations in all prep and service areas
• Operated and reconciled POS system, including cash handling, drawer counts, and end-of-shift reporting
• Monitored inventory levels and communicated with management to reorder supplies as needed
• Supported marketing promotions and upselling efforts to increase daily sales and customer engagement
• Maintained a positive, team-oriented work environment to boost morale and productivity