ASHLEY JEFFCOAT
Tyler,TX
Summary
Developed leadership and operational skills in fast-paced retail environment, consistently driving team performance and enhancing customer satisfaction. Skilled in inventory management and staff training, with focus on streamlining processes and improving efficiency. Seeking to transition into new field where these transferable skills can contribute to organizational success.
Overview
2
2
years of professional experience
Work History
Retail Assistant Manager
Platos's Closet
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Event host/ Concession stand
Stepz & Gravity
10.2023 - 06.2024
- As an event host, I would set up events, take care of children, and ensure the event ran with no problems
- In the concession stand I would sell and make anything that was sold
- Mentored junior staff members in effective event management techniques, fostering a collaborative work environment that led to stronger team performance.
Concierge/ Front desk
Mill Creek Ranch Resort
01.2023 - 01.2024
- As a Concierge I would greet the guests as they walked in
- Then I would take them and their luggage to the cottage they would be staying at
- During their stay if they needed anything including towels, toilet paper, or help with their TV I would help them
- Also, during their stay if they needed to go anywhere on the property I would take them there
- I was also trained to help and work at the front desk
- Working the front desk I would deal with customer service and checking them out at the register
- Meanwhile also answering the phone and taking orders and reservations
- Dealing with over the phone orders I would also deal with take card information
Education
Associate of Arts - Physics
Tyler Junior College
Tyler, TX12-2025
High School Diploma -
Canton High School
Canton, TX05-2024
Dual Credit -
TVCC
01.2024
Skills
- Customer service
- Teamwork
- Leadership
- Coaching
- Merchandise display
- Staff training
Timeline
Retail Assistant Manager
Platos's Closet
08.2024 - Current
Event host/ Concession stand
Stepz & Gravity
10.2023 - 06.2024
Concierge/ Front desk
Mill Creek Ranch Resort
01.2023 - 01.2024
Dual Credit -
TVCC
Associate of Arts - Physics
Tyler Junior College
High School Diploma -
Canton High School