Ashley Jenkins
Montgomery,AL
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Forklift Operator/Team Leader/Warehouse Worker
Hyundai Glovis
01.2022 - 04.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Helped train new employees in safe practices and warehouse procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Customer Service Cashier
Academy Sports And Outdoors
10.2020 - 06.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card and check transactions to complete customer purchases.
Head Cashier
Tobacco And Beverage Outlet
07.2020 - 01.2021
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Maintained stock to meet expected customer demand.
- Facilitated and logged store opening, closing, and shift changes.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Education
GED -
H. Councill Trenholm State Community College
Montgomery, ALSkills
- Exceptional Time Management Skills
- Inventory Management and Planning
- Email Etiquette
- Update Accounts
- Forklift Operation
- Shipping and Receiving
- Cash Register Operation
- Microsoft Excel
- Microsoft Word
- Loading and Unloading
- Customer Service
Timeline
Forklift Operator/Team Leader/Warehouse Worker
Hyundai Glovis
01.2022 - 04.2023
Customer Service Cashier
Academy Sports And Outdoors
10.2020 - 06.2021
Head Cashier
Tobacco And Beverage Outlet
07.2020 - 01.2021
GED -
H. Councill Trenholm State Community College