Ashley Jenkins
Montgomery,alabama
Summary
Dynamic Assistant Manager with a proven track record at Winn Dixie Supermarket, excelling in customer service and staff development. Enhanced customer satisfaction through effective complaint resolution and improved inventory management. Skilled in cash handling and performance tracking, fostering a collaborative team environment that drives operational success.
Overview
13
13
years of professional experience
Work History
Assistant Manager, Customer Service
Winn Dixie Supermarket
03.2020 - 07.2025
- Provided exceptional support to management, assisting in daily operations and decision-making processes.
- Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
- Created a positive work environment for staff members, promoting teamwork and employee morale.
- Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
- Assisted in the hiring process, making recommendations for suitable candidates and conducting interviews as needed.
Assistant Manager
Dollar General Store
02.2016 - 01.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
Freds
09.2012 - 01.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Arts - Office Administration
George C Wallace Community College
(ONLINE) Dothan Alabama06-2000
Skills
- Customer service expertise
- Staff training and development
- Innovation and creativity
- Performance tracking
- Microsoft outlook, word, and Excel
- Customer service
- Excellent time management skills
- Cash handling
- Customer relations
Timeline
Assistant Manager, Customer Service
Winn Dixie Supermarket
03.2020 - 07.2025
Assistant Manager
Dollar General Store
02.2016 - 01.2020
Assistant Manager
Freds
09.2012 - 01.2016
Associate of Arts - Office Administration
George C Wallace Community College
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