Ashley Jennings
Newark,NJ
Summary
Hardworking Financial professional with in-depth understanding of related compliance requirements. Detail-oriented, organized and offering excellent communication, customer service and time management skills. Advanced microsoft proficiency and report-generation skills. Require minimal supervision and continually seeking ways to improve processes, accuracy, service levels, and efficiency.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Tax Specialist
H & R Block Tax Services
Irvington, NJ
12.2022 - Current
- Managed tax submissions and made sure all information complied with regulations.
- Reconciled and produced federal and state tax documents for corporate, private business and customers.
- Worked with individuals, trusts and companies to manage tax compliance and reporting needs.
- Maintained thorough and current understanding of applicable tax laws.
Independent Notary Signing Agent
N3 Notary
Newark, NJ
03.2022 - Current
- Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
- Supported timely and accurate administrative task completion.
- Updated journal with names and dates for permanent record.
- Administered oath to document signers to obtain affirmation of truth.
Sanitation Associate
Blue Apron
Linden, NJ
01.2018 - 08.2019
- Hired by the company to ensure the cleanliness and safety of every entry within the building
- Managed the tracking of sanitation inventory using excel sheets, and a safety binder daily.
Package Handler
US Postal Service
Linden, NJ
08.2017 - 01.2018
- Responsible for handling and packing items in preparation for delivery using skill and precision during handling procedures.
Customer Service Agent
Advantage Rent A Car
Linden, NJ
08.2016 - 03.2017
- Provided accurate, valid and complete information while handling customer complaints
- Managed large amounts of incoming calls; Identified and assessed customer needs to achieve satisfaction
- Key contributions: ◼ Built sustainable relationships and trust with customer accounts through open and interactive communication
- Awarded employee of the month due to exceptional customer service.
Sales Consultant
Verizon Wireless
Watchung, NJ
05.2015 - 11.2015
- Provided efficient, courteous customer service by handling service inquiries, helping with products and services; and escalating appropriate billing issues to upper management
- Key contributions: ◼ Cold-called 20+ potential clients daily, with a closing rate of 10% to 20% ◼ Hit and exceeded sales KPIs by 30% for the months of July, August, and September ◼ Sent 200+ cold emails daily, managing to set up calls with 10% of the recipients.
Education
Administration Certified Notary Public; Certified Loan Agent - Psychology, Business
Union County College
Medical Assistant Certification - Medical Assisting
Healthcare Training Institute - Union
Union, NJ 09.2022 - Current
High School Diploma -
Irvington High School
Irvington, NJ 09.2008 - 06.2012
Skills
Skills include
Certification
Notary Signing Agent
Timeline
Tax Specialist
H & R Block Tax Services
12.2022 - Current
Medical Assistant Certification - Medical Assisting
Healthcare Training Institute - Union
09.2022 - Current
Independent Notary Signing Agent
N3 Notary
03.2022 - Current
Notary Signing Agent
01-2022
Sanitation Associate
Blue Apron
01.2018 - 08.2019
Package Handler
US Postal Service
08.2017 - 01.2018
Customer Service Agent
Advantage Rent A Car
08.2016 - 03.2017
Sales Consultant
Verizon Wireless
05.2015 - 11.2015
High School Diploma -
Irvington High School
09.2008 - 06.2012
Administration Certified Notary Public; Certified Loan Agent - Psychology, Business
Union County College