Ashley Jennings
Newark,NJ
Summary
Hardworking Financial professional with in-depth understanding of related compliance requirements. Detail-oriented, organized and offering excellent communication, customer service and time management skills. Advanced microsoft proficiency and report-generation skills. Require minimal supervision and continually seeking ways to improve processes, accuracy, service levels, and efficiency.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Tax Specialist
H & R Block Tax Services
Irvington, NJ
12.2022 - Current
- Managed tax submissions and made sure all information complied with regulations.
- Reconciled and produced federal and state tax documents for corporate, private business and customers.
- Worked with individuals, trusts and companies to manage tax compliance and reporting needs.
- Maintained thorough and current understanding of applicable tax laws.
Independent Notary Signing Agent
N3 Notary
Newark, NJ
03.2022 - Current
- Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
- Supported timely and accurate administrative task completion.
- Updated journal with names and dates for permanent record.
- Administered oath to document signers to obtain affirmation of truth.
Sanitation Associate
Blue Apron
Linden, NJ
01.2018 - 08.2019
- Hired by the company to ensure the cleanliness and safety of every entry within the building
- Managed the tracking of sanitation inventory using excel sheets, and a safety binder daily.
Package Handler
US Postal Service
Linden, NJ
08.2017 - 01.2018
- Responsible for handling and packing items in preparation for delivery using skill and precision during handling procedures.
Customer Service Agent
Advantage Rent A Car
Linden, NJ
08.2016 - 03.2017
- Provided accurate, valid and complete information while handling customer complaints
- Managed large amounts of incoming calls; Identified and assessed customer needs to achieve satisfaction
- Key contributions: ◼ Built sustainable relationships and trust with customer accounts through open and interactive communication
- Awarded employee of the month due to exceptional customer service.
Sales Consultant
Verizon Wireless
Watchung, NJ
05.2015 - 11.2015
- Provided efficient, courteous customer service by handling service inquiries, helping with products and services; and escalating appropriate billing issues to upper management
- Key contributions: ◼ Cold-called 20+ potential clients daily, with a closing rate of 10% to 20% ◼ Hit and exceeded sales KPIs by 30% for the months of July, August, and September ◼ Sent 200+ cold emails daily, managing to set up calls with 10% of the recipients.
Education
Administration Certified Notary Public; Certified Loan Agent - Psychology, Business
Union County College
Medical Assistant Certification - Medical Assisting
Healthcare Training Institute - Union
Union, NJ 09.2022 - Current
High School Diploma -
Irvington High School
Irvington, NJ 09.2008 - 06.2012
Skills
Skills includeData EntryWord Processing (80 WPM)Business AdministrationAccount FilingAdministrative SupportCustomer ServiceAccount Records ManagementSales Management
Income and expense evaluations
Liability understanding
Tax return preparation
IRS correspondence
Local, state and federal tax returns
Tax code knowledge
Payroll familiarity
Tax-related research
Time management
Document preparation
Relationship building
Bookkeeping
Certification
Notary Signing Agent
Timeline
Tax Specialist
H & R Block Tax Services
12.2022 - Current
Medical Assistant Certification - Medical Assisting
Healthcare Training Institute - Union
09.2022 - Current
Independent Notary Signing Agent
N3 Notary
03.2022 - Current
Notary Signing Agent
01-2022
Sanitation Associate
Blue Apron
01.2018 - 08.2019
Package Handler
US Postal Service
08.2017 - 01.2018
Customer Service Agent
Advantage Rent A Car
08.2016 - 03.2017
Sales Consultant
Verizon Wireless
05.2015 - 11.2015
High School Diploma -
Irvington High School
09.2008 - 06.2012
Administration Certified Notary Public; Certified Loan Agent - Psychology, Business
Union County College