Ashley Jensen
Denver,CO
Summary
Dedicated Technical Service Representative with 13 years of customer service experience providing workable and effective solutions through in-person and technical services. Always ready to learn new skills as well as apply social and technical skills I have gained throughout my occupational history to provide detailed and efficient work.
Overview
4
4
years of professional experience
Work History
Technical Services Specialist
Rangefront Technical Services
Elko, NV
03.2021 - 06.2022
- Underwrote alongside the principal geologist composing geological research papers called 43-101. These reports determine approval for surveying both old and new mine stopes.
- Assisted a team in creating 3D models of mine workings using terabytes of stope maps digitized through the Vulcan Modeling application. Ultimately, allowing our client to save significantly on time and resources during the geological surveying process.
- Worked alongside the ArcGIS team as a freelance GIS technician completing land search, track maps, and bid maps in order to determine the area available for geological research as well as mining operations for clients.
- Collected rock samples as a Geotech in Mogollon, New Mexico to assay gold and silver deposits aiming to determine whether or not the mine was valuable enough for revival.
- Assisted in data entry and file organization to keep research and data digital and in designated areas, allowing the team to access information efficiently.
Event Server/Manager/Bartender
Juniper
Boise, ID
10.2018 - 06.2020
- Coordinated large party events and provided service to upwards of 50 customers at a time in an organized and timely manner.
- Created a schedule for 20 plus employees as well as handling the books and financial information for the company.
- Worked alongside a team of management to ensure operations ran smoothly and all staff were well trained, knowledgeable, and comfortable in their work environment.
- Interacted with guests from an array of cultural backgrounds providing detailed product knowledge and ensuring the guests leave completely satisfied throughout each experience.
Lead Teller
US Bank
Moscow, ID
03.2018 - 10.2018
- Assisted in an array of leadership duties including but not limited to supply ordering, completing large money orders, organizing, and team building exercises.
- Attended conferences to work alongside employees from different branches of the company to brainstorm ideas for sales and customer satisfaction.
- Trained new employees and set them up for success within the company, allowing for smooth operations, knowledgeable assistance, and a productive work environment.
- Assisted in both technical and financial issues for our customers to ensure satisfaction and convenience through our app and website.
Education
Bachelor of Arts - International Studies, Global Development in Latin America
University of Idaho
Moscow, ID12.2017
Skills
- ArcGIS
- Microsoft Office
- Vulcan
- Conversational Spanish
- Technical Writing
- Research Writing
- Data Entry
- Leadership
- Event Planning
Internships
UBELONG non-profit org. — Mentor at a shelter for abused girls in Cusco, Peru This internship allowed me to help girls from abused homes find confidence in themselves and excel in life. Through this opportunity I was able to improve my Spanish skills and mentoring skills as well as broadening my perspectives by gaining a wider cultural knowledge.
Publications
Ending the Maltreatment of Indigenous Migrant Farm Workers. (2017. Martin Institute)
Timeline
Technical Services Specialist
Rangefront Technical Services
03.2021 - 06.2022
Event Server/Manager/Bartender
Juniper
10.2018 - 06.2020
Lead Teller
US Bank
03.2018 - 10.2018
Bachelor of Arts - International Studies, Global Development in Latin America
University of Idaho
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