Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Ashley Jergensen

Reseda,CA

Summary

Offering positive results-driven professional attitude with strong written and verbal communication skills gained in Event Security experience at Contemporary Services Corporation, I excell in crowd control, conflict resolution and offer a solid work ethic. Simultaneously having a background in hospitality; I work well with other departments such as Food & Beverage as well as Child Care. Managed Services ie: Schools and Hospitals. Proven ability to enhance guest relations and optimize resource allocation, fostering high staff morale. Skilled in teamwork, strategic planning and effective communication, consistently exceeding expectations in fast-paced environments.

Overview

1
year of professional experience
1
Certification

Work History

Contemporary Services Corporation, CSC

Event Security Officer
03.2024 - Current

Job overview

  • Foster a work environment that values diversity, inclusivity, and respect for all members of our team.
  • Facilitate smooth event operations with proactive crowd control measures and conflict resolution skills.
  • Collaborate with event organizers for seamless integration of security protocols into the overall event plan.
  • Optimize resource allocation through effective scheduling, task delegation, and performance monitoring of security personnel.
  • Maintain a high level of staff morale with clear communication, recognition of achievements, and opportunities for professional development.

Qwick

Food Server
10.2024 - Current

Job overview

  • Optimize inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
  • Manage large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
  • Demonstrate adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.
  • Collaborate with other supervisors and managers to develop cross-training programs, enhancing employee versatility and reducing downtime during staff absences or turnover periods.
  • Streamline operations by implementing effective scheduling strategies for staff, balancing workload, and minimizing labor costs.
  • Plan routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Serve consistent portions following recipes and control standards.

World Financial Group, Inc.

Sales Representative
11.2024 - Current

Job overview

  • Enhance client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generate additional sales opportunities with upselling and cross-selling techniques.
  • Expand customer base through cold calling, networking, and relationship building.
  • Increase sales revenue by identifying and targeting high-potential accounts.
  • Conduct product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Stayed up-to-date with industry trends to position company as market leader.
  • Negotiate favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Generate additional sales opportunities with upselling and cross-selling techniques.

Education

California State University, Northridge
Northridge, CA

Bachelor of Science from Tourism, Hospitality, And Recreation Management
06-2029

University Overview

To apply and integrate my theoretical knowledge in a practical setting through successful completion of learning outcomes generated for a professional internship (minimum of 400 hours) in preparation for pursuing employment in the parks, recreation, tourism and hospitality industry.

Skills

  • Initiative and Self-motivation
  • Professional appearance
  • Guest relations
  • Problem-solving skills
  • Hospitality services
  • Time management
  • Customer service
  • Phone and email etiquette
  • Strategic planning
  • Effective planning
  • Revenue management
  • Invoicing and billing
  • POS system operation
  • Data gathering
  • Facilities management software
  • Excellent communication
  • Active listening
  • Verbal and written communication
  • Adaptability and flexibility
  • Analytical thinking
  • Task prioritization
  • Interpersonal communication

Certification

  • Certified Guard Card, G6737231 - EXP 01/31/2026
  • Certified Supervisor, Train Me Today
  • Certified CABC 313457064 - EXP 03/12/2027
  • Certified Food Safety Manager, ServSafe - EXP 6/30/2028

Timeline

Sales Representative

World Financial Group, Inc.
11.2024 - Current

Food Server

Qwick
10.2024 - Current

Event Security Officer

Contemporary Services Corporation, CSC
03.2024 - Current

California State University, Northridge

Bachelor of Science from Tourism, Hospitality, And Recreation Management
Ashley Jergensen