Ashley Johnson
Aubrey,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Paraprofessional
Aubrey ISD
Aubrey, TX
08.2023 - Current
- Created and maintained positive relationships with students, parents, and colleagues.
- Supervised small groups of students during instruction time.
- Provided guidance to students in the classroom setting.
- Assisted in the implementation of educational programs for special needs children.
- Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
- Conducted one-on-one tutoring sessions with struggling students when needed.
- Applied positive reinforcement to redirect negative behaviors.
- Organized and updated student cumulative records.
- Provided support to parents and visitors entering the school.
- Communicated with transportation department to route students to and from school.
Retail Test Field Associate
GameChanger
Dallas, TX
11.2022 - 04.2023
- Maintained detailed recordkeeping and updated project documentation to compile reports.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Updated product labels to reflect accurate pricing.
- Worked with Store Managers to get test items on shelves.
- Tracked inventory and conducted cycle counts to maintain accurate records.
General Manager
Eno’s Pizza Tavern
Dallas, TX
07.2016 - 09.2022
- Exceed expectations of guests in a multitude of tasks that included, but are not limited to, maintaining superior quality standards in regard to food and drink production, guest service, preparation, sanitation, training, safety, and expediency of lines.
- Responded to customer and vendor requests in person and online within designated turnaround time to improve satisfaction ratings.
- Controlled costs by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports then taking appropriate actions.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Accurately processed live inventory counts, transfers and receipts. Pulled orders, verified shipments were correct.
- Oversaw the upgrades and maintenance to technology infrastructure.
- Responsible for staffing and training. Duties included: reviewing resumes, interviewing, hiring, mentoring, creating and implementing training protocol.
- Developed, implemented and promoted activities to increase business revenues.
Assistant Manager
Eno’s Pizza Tavern
Dallas, TX
11.2014 - 07.2016
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
- Worked closely with customers to understand needs and resolve diverse issues.
Server/Shift Leader
Eno’s Pizza Tavern
Dallas, TX
09.2010 - 11.2014
- Provided exceptional service to high volume of daily customers by creating positive guest experience, and resolving customer complaints.
- Trained and acclimated new servers to restaurant's culture and operations.
- Improved daily operational plans, developed production schedules and optimized task flow.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
Education
High School Diploma -
Highlands Christian Academy
Pompano Beach, FL06.2001
Some College (No Degree) - Paralegal Studies
El Centro College
Dallas, TXSkills
- Customer Service and Rapport
- Relationship Building
- Inventory Management
- Profit Optimization
- Process Improvements
- Operations Oversight
- Database Interface and Query Software
- Documentation and Recordkeeping
- Supply Ordering and Management
- Organization and Prioritization
- Problem-Solving
- Point of Sale (POS) System Operations
- Hiring and Onboarding
- Staffing and Sales Reporting
- Proficiency in Excel
Timeline
Paraprofessional
Aubrey ISD
08.2023 - Current
Retail Test Field Associate
GameChanger
11.2022 - 04.2023
General Manager
Eno’s Pizza Tavern
07.2016 - 09.2022
Assistant Manager
Eno’s Pizza Tavern
11.2014 - 07.2016
Server/Shift Leader
Eno’s Pizza Tavern
09.2010 - 11.2014
High School Diploma -
Highlands Christian Academy
Some College (No Degree) - Paralegal Studies
El Centro College
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