Proactive Rural Mail Carrier Associate with extensive experience in efficient mail distribution and package handling. Proven success in maintaining accurate records, enhancing operational efficiency, and fostering positive customer relationships. Strong skills in detailed reporting, vehicle maintenance, and safety compliance, offering reliability and dedication to superior postal service.
Overview
16
16
years of professional experience
Work History
Rural Mail Carrier Associate
United States Post Office
04.2023 - Current
Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
Sorted mail according to order of address appearance for easy access in field.
Maintained records on customers with mail forwarding and change of address requests.
Signed and received mail with signature requirements upon delivery and loading.
Fostered positive relationships with customers on assigned routes, enhancing overall satisfaction levels toward postal services offered.
Increased customer trust by maintaining confidentiality of all delivered mail items, safeguarding sensitive information.
Prevented potential errors in delivery by double-checking labels on packages against official postal records before commencing with the route.
Enhanced customer satisfaction by promptly delivering mail and packages to their corresponding destinations.
Demonstrated punctuality and reliability with consistent on-time arrivals for daily pickups at distribution centers.
Managed time effectively to consistently meet deadlines for both mail pickup from distribution centers and final deliveries.
Reduced instances of lost or misplaced mail through diligent attention to detail in sorting processes and organized storage methods within the vehicle.
Improved mail delivery efficiency by accurately sorting and organizing mail for designated routes.
Ensured accurate deliveries by thoroughly verifying mailing addresses and cross-referencing with postal records.
Package Handler
Fed Ex Ground
03.2019 - 05.2024
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Assembled, sealed, and loaded packages into correct trucks.
Used hand-held scanners and physical logs to accurately track item movements.
Proved successful working within tight deadlines and a fast-paced environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Contributed to increased productivity by working effectively in high-pressure situations.
Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
Caregiver/Front of House Manager
Mayberry Gardens Assisted Living and Memory Care Homes
05.2009 - 06.2019
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with self-administered medications.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Provided safe mobility support to help patients move around personal and public spaces.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Front Desk Receptionist
The Center For Life Long Learning
09.2010 - 05.2013
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Collected room deposits, fees, and payments.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Developed strong working relationships with team members, fostering a positive work environment.
Completed data entry and filing to keep records updated for easy retrieval.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Education
Bachelor of Arts - Psychology
University of Maine At Machias
Machias, ME
05-2014
Skills
Package handling
Cross-cultural communication
Adaptable schedule
Mail distribution
Timeline
Rural Mail Carrier Associate
United States Post Office
04.2023 - Current
Package Handler
Fed Ex Ground
03.2019 - 05.2024
Front Desk Receptionist
The Center For Life Long Learning
09.2010 - 05.2013
Caregiver/Front of House Manager
Mayberry Gardens Assisted Living and Memory Care Homes
05.2009 - 06.2019
Bachelor of Arts - Psychology
University of Maine At Machias
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