Summary
Overview
Work History
Education
Skills
Timeline
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Krystal Kawalek

Jacksonville

Summary

Finance professional with strong analytical skills and a proven track record in managing and optimizing accounts receivable processes. Adept at leveraging financial software to streamline operations, enhance accuracy, and boost collections efficiency. Known for fostering team collaboration and adapting to evolving business needs, ensuring reliable and impactful results. Skilled in data analysis, problem-solving, and maintaining client relationships.

Overview

9
9
years of professional experience

Work History

Accounts Receivables Analyst

HD Supply
01.2023 - Current
  • Accurately compute and record interest charges, refunds, and related transactions; prepare detailed account statements.
  • Perform data entry and conduct research within department systems to update and maintain customer account information.
  • Respond to customer requests for specialized billing services and ensure timely resolution.
  • Investigate and reconcile missing COD check issues; record and distribute COD checks to customers, notify customers, document responses, and process refund or application requests.
  • Inspected account books and recorded transactions.
  • Coordinated with cross-functional teams to streamline invoicing processes and reduce errors.
  • Supported internal and external audits by providing necessary documentation and insights related to accounts receivable transactions and processes.
  • Performed thorough account reconciliations to locate discrepancies and ensure accuracy in company records, avoiding costly errors down the line.
  • Managed customer account reconciliations, ensuring accuracy and compliance with company policies.
  • Evaluated credit risk for new clients, contributing to informed decision-making on credit limits.

TA Recruiting Coordinator-Contract

The Home Depot Corporate
01.2022 - 01.2023
  • Coordinated recruitment efforts by managing applicant tracking system and scheduling interviews.
  • Developed and maintained relationships with hiring managers to understand staffing needs and improve processes.
  • Managed pre-employment screening processes, including background checks and reference verifications efficiently.
  • Assisted with new hire onboarding (e.g., creation of offer letters and execution of all pre-employment eligibility requirements)..
  • Operated and maintained applicant tracking and candidate management systems.
  • Conducted thorough reference checks on prospective employees to verify qualifications and mitigate potential risks.
  • Monitored background check investigations, motor vehicle reporting, and drug screen results to ensure seamless onboarding.


Sr. Client Analyst Support

GE Healthcare Financial Services
01.2021 - 01.2022
  • Processed and underwrote lease and loan assumption requests, ensuring accuracy and compliance with policy guidelines.
  • Analyzed client financial data to identify trends and inform strategic decision-making.
  • Developed comprehensive reports to support executive-level presentations and operational improvements.
  • Led initiatives to optimize financial forecasting models with GE's pipeline, improving accuracy in revenue projections.
  • Provided crucial insights through detailed financial analysis, supporting informed decision-making for both internal stakeholders and external clients.
  • Collected, reviewed, and analyzed financial documentation to support credit decisions and transaction processing.
  • Reviewed all income documentation, (e.g., consumer business and personal tax returns, profit and loss statements, and credit reports to verify accuracy and completeness.
  • Entered calculated payment data for consumer loan/lease terms.
  • Contributed to team objectives in demanding environment.
  • Prioritized tasks and projects to meet tight deadlines.
  • Conducted regular audits of underwriting decisions to maintain quality assurance standards across operations.


Lead Invoice Specialist, Sr. CSR, Accounts Receivable

GE Financial Services
01.2016 - 01.2021
  • Met accounting deadlines consistently with good organizational skills and sound scheduling practices.
  • Conferred with clients to explore solutions to identified billing errors and enacted prompt resolutions.
  • Investigated and incorporated improved strategies to capture billing data and efficiently process invoices.
  • Conferred with clients to explore solutions to find billing errors and enacted prompt resolutions.
  • Supplied support to investors, clients, and customers via multiple communication platforms.
  • Maintained a streamlined process for monthly billing consolidation.
  • Cross-trained and functioned as back up support for customer service managers during peaks in workload volumes.
  • Trained new personnel on company operations, policies, and services.
  • Designated as Training Ambassador for new/existing associates and facilitated refresher training on policy or system updates.

Education

High School Diploma -

Sandalwood
Jacksonville, FL
06-2002

Skills

  • Contract Management
  • Creative Strategies
  • Talent Sourcing
  • Project Management
  • General ledger
  • Dispute resolution
  • Bookkeeping
  • Time/Credit management
  • Problem-solving abilities
  • Journal entries
  • Bank reconciliation
  • Microsoft Excel

Timeline

Accounts Receivables Analyst

HD Supply
01.2023 - Current

TA Recruiting Coordinator-Contract

The Home Depot Corporate
01.2022 - 01.2023

Sr. Client Analyst Support

GE Healthcare Financial Services
01.2021 - 01.2022

Lead Invoice Specialist, Sr. CSR, Accounts Receivable

GE Financial Services
01.2016 - 01.2021

High School Diploma -

Sandalwood

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