Ashley Johnson
Orlando,FL
Summary
Enthusiastic and customer-focused professional with experience in hospitality, coordinating appointments, and ensuring smooth administrative workflow . Skilled in engaging with diverse audiences, providing clear instructions, and ensuring an enjoyable guest experience. Adept at problem-solving, multitasking, and creating a safe and welcoming environment for clients.
Overview
4
4
years of professional experience
Work History
Escape Room Host
The Escape Ventures
Orlando, FL
04.2025 - Current
- Developed strong communication skills by interacting with diverse groups of participants and adapting to their individual needs.
- Streamlined front desk operations by effectively managing phone calls, emails, and walk-in clients.
- Maintained a safe and enjoyable environment for participants through strict adherence to company policies and procedures.
Head Hostess
Calivera's Cantina
Boca Raton, FL
04.2024 - 08.2024
- Trained and mentored new staff members.
- Coordinated large parties and events.
- Took reservations and to-go orders by phone, and responded to customer questions and concerns.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
Animal Care Specialist
Sandoway Wildlife Reserve
Delray Beach, FL
11.2022 - 05.2023
- Facilitated educational presentations for visitors, promoting awareness about conservation issues and proper animal care practices.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Ensured a safe environment for both animals and visitors by adhering to strict safety protocols.
Education
Bachelor of Science - Health Informatics
University of Central Florida
Orlando, FL08-2027
High School Diploma -
Boca Raton Community High School
Boca Raton, FL06-2023
Skills
- Microsoft Excel
- Microsoft Word
- Python and C Programming
- Customer service
- Adaptability
- Teamwork
Timeline
Escape Room Host
The Escape Ventures
04.2025 - Current
Head Hostess
Calivera's Cantina
04.2024 - 08.2024
Animal Care Specialist
Sandoway Wildlife Reserve
11.2022 - 05.2023
High School Diploma -
Boca Raton Community High School
Bachelor of Science - Health Informatics
University of Central Florida