Ashley Jones
5621 Tinker Bell Ln Apt 2511,TX
Summary
Accomplished Phlebotomist and Assistant Manager with a proven track record at LabCorp and Walmart Supercenter. Excelled in patient care and specimen handling, enhancing testing accuracy and efficiency. Skilled in fostering positive work environments and streamlining operations, achieving significant improvements in customer satisfaction and operational workflows. Demonstrates exceptional adaptability and interpersonal skills.
Overview
18
18
years of professional experience
Work History
Phlebotomist
LabCorp
02.2021 - 04.2023
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Participated in quality assurance and competency assessment initiatives.
Assistant Manager
Sonic
06.2022 - 01.2023
- Addressed customer issues directly and implemented effective solutions.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Manager
Arbys Resturant
04.2019 - 05.2022
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Assistant General Manager
Wendys Restaurant
04.2005 - 04.2021
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Mentored and motivated team members to achieve challenging business goals.
Assistant Manager
Walmart Supercenter
02.2019 - 05.2020
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Patient Care Technician
Our Lady Of The Lake Hospital
01.2014 - 03.2017
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Education
High School Diploma -
Goliath Academy
Lake Miami Flordia 02-2008
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
Timeline
Assistant Manager
Sonic
06.2022 - 01.2023
Phlebotomist
LabCorp
02.2021 - 04.2023
Assistant Manager
Arbys Resturant
04.2019 - 05.2022
Assistant Manager
Walmart Supercenter
02.2019 - 05.2020
Patient Care Technician
Our Lady Of The Lake Hospital
01.2014 - 03.2017
Assistant General Manager
Wendys Restaurant
04.2005 - 04.2021
High School Diploma -
Goliath Academy
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