ASHLEY JONES
Lancaster
Summary
To secure a challenging position to expand my learning, knowledge, and skills, while making a significant contribution to the success of the company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Park Village Healthcare and Rehabilitation
07.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Attendant
Angel of Hands Home Health Agency
09.2023 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Patient Access Specialist
Towne Park
01.2022 - 04.2024
- Checking patients in and issue them a visitor pass upon entrance of the hospital
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
Attendant
Macbon Home Healthcare
09.2019 - 09.2023
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Responded to the client's requests efficiently and with knowledgeable assistance.
Member Specialist
SAMS CLUB
01.2020 - 12.2022
- Enhanced member satisfaction by promptly addressing and resolving inquiries and concerns.
- Managed membership database, ensuring accurate record-keeping and timely updates as needed.
- Collaborated with cross-functional teams to develop new programs tailored to members'' needs.
File Clerk
VETERANS AFFAIRS
01.2016 - 12.2019
- Created and entered data into proprietary system for record keeping
- Updated Digital records for redundancy per company policy and audit purposes
- Prepared travel arrangement and administrative duties
Education
Technical school - Culinary Arts
L'Ecole Culinaire
St. Louis, MO06.2015
DIPLOMA -
Vashon High School
St. Louis, MO05.1999
Skills
- Word
- Telephone etiquette
- Project Coordination
- Negotiations
pport
- Retail
- Time management
- Attention to detail
- Listening skills
- Customer service
Certification
- Pharmacy Technician Trainee, 03/01/23, 03/31/25
- Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Certifications
Pharmacy Technician Trainee
March 2023-March 2025
Timeline
Front Desk Receptionist
Park Village Healthcare and Rehabilitation
07.2024 - Current
Attendant
Angel of Hands Home Health Agency
09.2023 - Current
Patient Access Specialist
Towne Park
01.2022 - 04.2024
Member Specialist
SAMS CLUB
01.2020 - 12.2022
Attendant
Macbon Home Healthcare
09.2019 - 09.2023
File Clerk
VETERANS AFFAIRS
01.2016 - 12.2019
DIPLOMA -
Vashon High School
Technical school - Culinary Arts
L'Ecole Culinaire