Ashley Jones
Abingdon,IL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Motivated undergraduate student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute.
Overview
5
5
years of professional experience
Work History
AMC Classic Galesburg 8
Shane Thompson
Galesburg , IL
03.2024 - Current
- Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
- Greeted customers, answered questions and provided food and drink recommendations.
- Performed opening and closing duties as assigned by management.
- Processed refunds or exchanges according to company policies.
- Prepared bills, handled cash and credit card transactions and distributed change.
- Answered customer inquiries regarding prices and products offered at concessions stand.
Special Needs Babysitter
Malorie Johnson
Abingdon , Illinois
02.2021 - 10.2021
- Provided emotional support and encouragement to foster positive behavior in the children.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Developed individualized educational plans to help special needs children reach their goals.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
Buffalo Wild Wings
Darin Quick
Galesburg , IL
01.2020 - 02.2021
- Provided excellent customer service by addressing customer inquiries promptly and efficiently.
- Processed payments using POS system and accepted cash, credit cards, and checks.
- Assisted other employees in completing tasks when needed or requested by supervisor.
- Resolved customer complaints regarding food quality or service in a professional manner.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Education
Bachelor of Science - Psychology
Monmouth College
Monmouth, IL05-2025
High School Diploma -
Abingdon-Avon High School
Abingdon, IL05-2022
Associate of Arts -
Carl Sandburg College
Galesburg, IL05-2022
Skills
- Customer service
- Emotional support
- Behavior management
- Communication skills
- Problem solving
- Team collaboration
- Friendly, positive attitude
Accomplishments
- Deans list x4 for Monmouth College
- Deans/Honors list for Carl Sandburg College x2
- Graduated with my Associates degree at the same time as graduating with my high school diploma
- Student of the Week at Abingdon-Avon High School
- Leadership Award for Basketball at Abingdon-Avon High School
- Employee of the Month at AMC theater and Buffalo Wild Wings
References
References available upon request.
Timeline
AMC Classic Galesburg 8
Shane Thompson
03.2024 - Current
Special Needs Babysitter
Malorie Johnson
02.2021 - 10.2021
Buffalo Wild Wings
Darin Quick
01.2020 - 02.2021
Bachelor of Science - Psychology
Monmouth College
High School Diploma -
Abingdon-Avon High School
Associate of Arts -
Carl Sandburg College
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