Ashley Jones
Bowdon,GA
Summary
Dynamic Assistant Manager at Dollar General Market with proven expertise in customer service and team leadership. Enhanced operational efficiency and boosted sales through strategic merchandising. Skilled in money handling and decision-making, fostering a positive work environment while mentoring staff to achieve exceptional service standards. Committed to continuous improvement and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Operator
Honda Lock
03.2018 - 03.2019
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Chicken Catcher
Ted
03.2012 - 03.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Developed strong relationships with coworkers, fostering teamwork and cooperation within the group of catchers.
- Participated in ongoing training sessions to stay updated on industry standards and best practices for chicken handling procedures.
- Contributed to a positive work environment through team collaboration and effective communication skills.
- Assisted with loading trucks in a timely manner, adhering to strict schedules and deadlines for chicken deliveries.
- Helped maintain accurate records of caught birds through careful counting procedures.
- Improved safety measures for both employees and chickens, ensuring proper handling during the catching process.
- Supported farm management by reporting any issues related to chicken welfare or facility conditions promptly.
- Maintained high levels of cleanliness and hygiene throughout the work area, minimizing health risks for poultry and staff.
- Provided guidance to new chicken catchers, sharing best practices and techniques for improved results.
- Streamlined processes for bird transfers between different areas of the farm.
- Worked closely with supervisors to address any concerns or questions regarding daily operations promptly.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Examined animals for signs of sickness and overall herd health.
- Observed animals and notified supervisor of signs of illness.
- Rotated animals between grazing areas to provide enough access to food.
- Oversaw feeding, watering and health monitoring of Type stock, prioritizing health and wellness.
- Exercised appropriate safety and environmental protocols when cleaning and maintaining ponds and tanks.
- Documented animal growth, production costs, individual behaviors, feeding patterns and other data in daily logs and main database, noting trends, and identifying areas of concern.
- Placed orders for animal food with vendors and confirmed delivery dates and times.
- Maintained growth, feeding, production, and cost records for Type livestock.
Manager
Dollar General Market
03.2017 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Oversaw daily operations to maintain store cleanliness and organization.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Cooked, Preped, and Took Orders
Wendys
03.2019 - 03.2022
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
Education
Mt. Zion High School
Carrollton, GA05.2007
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Cooked, Preped, and Took Orders
Wendys
03.2019 - 03.2022
Operator
Honda Lock
03.2018 - 03.2019
Manager
Dollar General Market
03.2017 - 01.2022
Chicken Catcher
Ted
03.2012 - 03.2014
Mt. Zion High School
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