Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Jones

Columbus,United States

Summary

Dynamic professional with extensive experience at gLogistics, LLC, excelling in logistics coordination and customer service. Proven track record in inventory management and data entry accuracy, enhancing operational efficiency. Adept at problem-solving and effective communication, consistently delivering solutions that improve processes and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Shipping/Receiving Clerk

gLogistics, LLC
Fort Benning, GA
06.2022 - Current
  • CAC Access
  • ARIMS Experience: Organizing Records for keeping appropriate years for inspections.
  • AFMIS and STORES Operator
  • Manage all DFAC's receipts in AFMIS for Fort Moore, Camp Rudder, Camp Merrill, and for Dahlonega.
  • Transfer all receipts to STORES and send the final drafts back to DFAC's.
  • Handles out of stock when needed.
  • Help enrich our customer's lives by answering questions, solving problems, and providing solutions to ensure an effortless experience for our customers.
  • Putting the customer first.
  • Process receipts for Fort Moore SSMO Warehouse.
  • Assist in inventory for SSMO Warehouse.
  • Amazing customer service experience.
  • Efficiently processed all incoming and outgoing shipments, ensuring accuracy and timeliness.
  • Organized and maintained inventory levels to support efficient operations.
  • Managed documentation for shipments, including bills of lading and packing slips.
  • Collaborated with carriers to schedule pickups and deliveries, optimizing logistics.
  • Reviewed customer orders for accuracy prior to shipping goods out of the facility.
  • Received incoming shipments and verified contents against packing slips.
  • Coordinated with vendors on shipping schedules and backorders.
  • Operated computers to access information related to shipping activities.
  • Maintained a clean work area by sweeping, dusting, mopping.
  • Prepared documentation to track and report on damaged or missing items.

General Clerk 2

APTIM
Fort Benning, Georgia
03.2022 - 06.2022
  • CAC Access
  • ARIMS Experience: Organizing Records for keeping appropriate years for inspections.
  • Generate and create spreadsheets for reports.
  • Generate attendance reports daily.
  • Generate spreadsheets for record keeping of items being distributed to units and service members.
  • Emailing and compiling records for weekly highlights of what is being received, issued, and ordered for SSMO.
  • Assisting in ice distribution for all of Fort Moore, GA.
  • Organizing files for better articulation of all units that receive certain items for Fort Moore.
  • Ground guarding for forklift drivers in the warehouse and outside.
  • Organized files and documents related to reports preparation.
  • Verified accuracy of data entered into reports.
  • Edited text within existing templates to create professional-looking documents.
  • Assisted with developing strategies for improving overall reporting processes.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Created daily, weekly, and monthly reports for management review.

General Clerk 2

APTIM
Fort Benning, GA
05.2021 - 03.2022
  • Processed incoming and outgoing mail, maintained accurate records and distribution lists.
  • Assisted with data entry, filing, scanning, and organization of electronic and physical documents.
  • Scheduled appointments, meetings, and conference calls for team members.
  • Provided administrative support to department staff, including answering phone calls and resolving inquiries.
  • Reviewed and updated financial spreadsheets, expense reports, and budget summaries for accuracy and compliance.
  • Organized and maintained filing systems for confidential documents.
  • Utilized computer software programs to create reports, labels, forms.
  • Performed data entry tasks to update customer accounts records.
  • Scanned documents into digital formats ensuring accuracy of content.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Answered customer inquiries via phone and email.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained inventory levels of office supplies and equipment as needed.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Created memos, letters, emails, reports, presentations as requested by management.
  • Entered data into computer systems accurately and efficiently.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Processed customer orders promptly and accurately.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Scanned documents into digital format for storage purposes.
  • Performed basic bookkeeping tasks such as balancing accounts receivable and payable ledger entries.
  • Managed customer inquiries and complaints in a professional manner.
  • Assisted with data entry, filing, sorting mail, and other office duties.
  • Developed and maintained effective working relationships with colleagues and vendors.
  • Inputted data into the company's database system.
  • Resolved customer inquiries in a timely manner.
  • Responded promptly to customer inquiries via phone or email.
  • Processed incoming mail, sorted documents, and distributed accordingly.
  • Answered incoming calls in a professional manner.

General Clerk 2

Soldier Service Center
Fort Benning, GA
07.2018 - 05.2021
  • CAC Access
  • ISMS (Installation Support Module) Experience
  • Process soldiers who are moving into Fort Moore and transferring out of the Fort Moore Installation through Installation Support Module.
  • Create and generate out processing and in processing on average 45-80 per week for service members.
  • Maintain the flow and process of all incoming calls to the facility on average 20-30 calls per business day.
  • Clear soldiers through ISM (Installation Support Module) System.
  • Creating in and out-processing packets for soldiers to include: DA Form 31, DA Form 5434, DD Form 2648, schedules, and work centers page.
  • Brief solders when packets are given out if they come to me with verification on their schedules or appointment changes.
  • Out-processes Soldiers preparing for separation.
  • Reviews all personnel actions for accuracy and timely submission and tracks until completion.
  • Thorough knowledge of governing HR regulations, policies, procedures and instructions applicable to the specific assignment.
  • Knowledge of personnel computers and word processing software sufficient to prepare a variety of correspondence.
  • Conducted physical training and ensured all Soldiers achieved required in processing levels.

Assistant Management

Dollar Tree
Columbus, Georgia
04.2018 - 10.2018
  • Conducted inventory reviews of store merchandise to include: stock checks, organization of stock room supplies, and scan/dispose of out of date merchandise.
  • Ensured store met professional aesthetics and was in compliance with the standards of the company and city ordinances.
  • Cross trained all employees in areas of inventory control, custodial maintenance, policy procedures, cashier procedures, and safety regulations.
  • Worked in a flexible atmosphere with fluctuating hours including nights, weekends, and holidays.
  • Provided excellent attention to detail and demonstrated problem solving skills to aide customers in their decision making processes. Resolved customer complaints diplomatically.
  • Supported the management team in executing strategic plans and achieving company goals.
  • Assisted in training and developing staff members to enhance their skills and improve overall performance.
  • Collaborated with management to analyze financial reports and make recommendations for cost-saving measures.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Established processes for monitoring customer satisfaction levels.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Managed customer service inquiries and complaints in a timely manner.
  • Assigned work and monitored performance of project personnel.
  • Recruited and trained new employees to meet job requirements.

Customer Service Department/ Gas Station Attendant

Walmart
Columbus, GA
03.2016 - 12.2017
  • Provided excellent customer service by greeting and assisting customers with fueling, payment processing, and other inquiries at a busy gas station.
  • Maintained a clean and organized work environment, including restocking merchandise, cleaning pumps, and ensuring proper disposal of trash.
  • Demonstrated strong communication skills by effectively resolving customer complaints and issues in a professional and timely manner.
  • Responsible for accurately processing cash, credit, and debit card transactions while adhering to company policies and procedures.
  • Collaborated with team members to ensure smooth operations, including coordinating shift changes, reporting any maintenance issues, and supporting colleagues as needed.
  • Performed daily inventory checks on various products to ensure adequate stock levels.
  • Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
  • Ensured compliance with health and safety regulations.
  • Maintained cleanliness of the store, including floors, shelves, counters and windows.
  • Responded promptly to emergency situations such as spills or fires according to company protocols.
  • Operated cash register to process customer transactions accurately and efficiently.
  • Verified age requirements for purchase of alcohol and tobacco products.
  • Assisted customers in locating items throughout the store.
  • Provided excellent customer service by responding quickly to customer inquiries or complaints.
  • Processed credit card payments via POS terminal in a secure manner.
  • Greeted customers, answered questions, and provided assistance with purchases.
  • Stocked shelves with merchandise and ensured that pricing was correct.
  • Adhered to company procedures for handling hazardous materials such as gasoline or motor oil.
  • Checked receipts against product sold for accuracy before returning change to customers.
  • Restocked supplies such as paper towels, napkins, cups when necessary.
  • Processed gas and amenities payments.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.

Education

Associate's Degree - Surgical Technology

Virginia College Columbus
Columbus, GA
10.2014

High School Diploma -

Hardaway High School
Columbus, GA
05.2012

Skills

  • Data entry accuracy
  • Briefing assistance
  • Confidential record maintenance
  • Filing system organization
  • Document archiving
  • Inventory management
  • Logistics coordination
  • Customer service
  • Problem solving
  • Effective communication

Timeline

Shipping/Receiving Clerk

gLogistics, LLC
06.2022 - Current

General Clerk 2

APTIM
03.2022 - 06.2022

General Clerk 2

APTIM
05.2021 - 03.2022

General Clerk 2

Soldier Service Center
07.2018 - 05.2021

Assistant Management

Dollar Tree
04.2018 - 10.2018

Customer Service Department/ Gas Station Attendant

Walmart
03.2016 - 12.2017

Associate's Degree - Surgical Technology

Virginia College Columbus

High School Diploma -

Hardaway High School

Similar Profiles

CREATE PROFILE