Ashley Jones
Westminster,SC
Summary
Results-driven Quality Technician at Sandvik Coromant with expertise in ISO compliance and quality improvement. Proven track record in enhancing product quality through root cause analysis and employee training. Skilled in precision measurement tools and fostering strong customer relationships, consistently achieving operational excellence and exceeding quality standards.
Overview
10
10
years of professional experience
Work History
Quality Technician
Sandvik Coromant
Westminster, South Carolina
09.2022 - Current
- Conducted inspections and verified quality of raw materials and finished products, ensuring compliance with established standards.
- Performed dimensional inspections and tolerance verification using CMM and micrometers.
- Participated in root cause analysis, identifying defects and proposing actionable solutions to enhance product quality.
- Maintained accurate documentation of quality findings to ensure compliance with ISO standards and facilitate audits.
- Conducted training sessions for employees related to quality assurance techniques and procedures.
- Participated in continuous improvement initiatives such as Lean Manufacturing practices.
- Collaborated with team members to achieve daily production goals while upholding quality standards.
Machine Operator / Assembler
Metco Motorsports
Anderson, South Carolina
08.2020 - 07.2022
- Operated machinery to assemble high-performance motorsport components efficiently.
- Set up and operated drill presses to drill and tap holes into parts for assembly.
- Inspected products for blemishes and defects while assembling and packaging 600-1,000 units daily.
- Collaborated with team to evaluate incoming and outgoing parts, ensuring quality standards.
- Trained and motivated new employees, ensuring quality standards were consistently met.
- Assisted in troubleshooting machine malfunctions and implementing repairs.
- Loaded materials into production machinery according to instructions.
- Performed daily maintenance of machines to ensure smooth running.
- Followed safety protocols to ensure a hazard-free work environment.
Receiving Clerk / Returns
Perry Ellis
Seneca, South Carolina
09.2019 - 03.2020
- Managed about 200 emails daily with orders ranging from one to 20,000 items, facilitating order accuracy and customer satisfaction.
- Printed 1,000 shipping labels and sorted them by department, shipping company, and order type.
- Received roughly 200 emails per day containing orders with quantities ranging from one to 20,000 items.
- Processed around 100 returns daily, ensuring timely replacements or refunds for customers.
- Consistently met or exceeded daily goals, completing all assigned tasks efficiently.
- Maintained a clean and safe work area in compliance with OSHA standards.
Branch Manager
World Finance
Seneca, South Carolina
09.2016 - 06.2019
- Held the lead position in my district in loan volume growth each month.
- Maintained a 1.2-million-dollar branch, ensuring operational efficiency and customer satisfaction.
- Directed a successful sales and service team by identifying customer needs and delegating tasks among the team to support such needs.
- Generate new accounts through various methods of approach such as planning customer appreciation events and soliciting in new and exciting ways.
- Maintained consistent growth in accounts and receivables by obtaining and retaining loan borrowers.
- Maintained a high-quality staff of two or three, by carefully selecting employees based on willingness, ability, and motivation. Additionally, performing extensive interviews, and conducting background and credit checks.
- Oversee great success during stressful and tense moments of collections, and major paydays by leading by example and working to keep the peace.
- Coordinated promotional campaigns for new products and services, driving increased sales revenue.
- Built strong, trusting relationships with customers through excellent service and a clean, comfortable environment.
- Provided feedback on employee performance evaluations conducted by supervisors.
- Complied with company policies and government regulations to prevent and detect rule violations and protect the organization from fines and lawsuits.
Education
Bachelor’s - Business Management
Liberty University
Lynchburg, VA03-2026
High School Diploma -
West-Oak High School
Westminster, SC06-2009
Associate’s degree - Science
Tri-County
Certificate - University Studies
Skills
- Quality assurance
- Quality improvement
- Quality metrics
- ISO compliance
- Visual and in-process inspection
- Sampling protocols
- Precision measurement tools
- Data analysis
- Continuous improvement
- Customer relationship management
- Employee training
- Document management
- Customer support
Leadership Experience
- Youth Leader, New Life Praise & Worship, Westminster
- Worship Leader, singing
- Praise team leader, teen drama
Timeline
Quality Technician
Sandvik Coromant
09.2022 - Current
Machine Operator / Assembler
Metco Motorsports
08.2020 - 07.2022
Receiving Clerk / Returns
Perry Ellis
09.2019 - 03.2020
Branch Manager
World Finance
09.2016 - 06.2019
Bachelor’s - Business Management
Liberty University
High School Diploma -
West-Oak High School
Associate’s degree - Science
Tri-County