Ashley Jones
Cahokia,IL
Summary
To secure a position within the healthcare field that opens new avenues for learning and advancement while contributing to an agency that provides public safety, security and maintain a prominent level of excellence and professionalism.
Overview
11
11
years of professional experience
Work History
Caregiver
Compassionate Nursing
St Louis, MO
10.2023 - Current
- Provided personalized care, including assistance with daily living activities and mobility support.
- Monitored patient health, documenting vital signs and reporting changes to healthcare professionals.
- Developed and maintained trusting relationships with clients to enhance emotional well-being and comfort.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
PATIENT ACCOUNTS REPRESENTATIVE I
SSM HEALTHCARE
10.2023 - Current
- Processes the insurance component of a patient's obligation using the third-party claims processing and payment rules. Bills claims appropriately.
- Follows up on denied claims by performing appeals and denial recovery procedures. Works denied claim lines and no response claims to resolve outstanding accounts.
- Analyzes credit balances on patient accounts and resolves. Responds to refund request letters from insurance carriers.
- Performs other duties as assigned.
SECURITY OFFICER
TCF SECURITY
07.2022 - 10.2023
- Ensure safety and security of facility during business and after hours of operation
- Responsible for securing building after hours
- Employee and visitor screening upon entering facility
- Monitor security cameras
- Other safety and security duties as assigned
PATIENT ACCESS REPRESENTATIVE
SAINT LOUIS UNIVERSITY
02.2022 - 07.2022
- Scheduling appointments
- Insurance verification and eligibility
- Timely registration of patients for scheduled appointments
- Making referrals and obtaining authorizations
- Abstracting patient records and coding diagnoses and procedures
- Financial counseling, copayment collections, and establishing pay agreements as needed
- Administrative clerical duties and tasks
PATIENT ACCOUNT REPRESENTATIVE
SAINT LOUIS UNIVERSITY
11.2018 - 02.2022
- Responsible for maintaining registration rejection work file
- Insurance verification
- Timely patient registration of patients while updating and confirming demographics
- Processes the insurance component of a patient's obligation using the third-party claims processing and payment rules. Bills claims appropriately.
- Follows up on denied claims by performing appeals and denial recovery procedures. Works denied claim lines and no response claims to resolve outstanding accounts.
- Analyzes credit balances on patient accounts and resolves. Responds to refund request letters from insurance carriers.
ENVIROMENTAL SERVICES
SAINT LOUIS UNIVERSITY
05.2018 - 11.2018
- Responsible for maintaining cleanliness of building interior and exterior for health and safety precautions
- Special sanitation projects as requested by management
SECURITY OFFICER
WHELAN SECURITY
10.2015 - 03.2018
- Ensure safety and security of facility during business and after hours of operation
- Responsible for securing building after hours
- Employee and visitor screening upon entering facility
- Monitor security cameras
- Other safety and security duties as assigned
Education
DIPLOMA - undefined
CONTINENTAL ACADEMY
01.2007
Skills
- Assisted in team collaboration to achieve project goals
- Supported organizational workflow and efficiency
- Facilitated clear communication among team members
Disclaimer
References available upon request
Timeline
Caregiver
Compassionate Nursing
10.2023 - Current
PATIENT ACCOUNTS REPRESENTATIVE I
SSM HEALTHCARE
10.2023 - Current
SECURITY OFFICER
TCF SECURITY
07.2022 - 10.2023
PATIENT ACCESS REPRESENTATIVE
SAINT LOUIS UNIVERSITY
02.2022 - 07.2022
PATIENT ACCOUNT REPRESENTATIVE
SAINT LOUIS UNIVERSITY
11.2018 - 02.2022
ENVIROMENTAL SERVICES
SAINT LOUIS UNIVERSITY
05.2018 - 11.2018
SECURITY OFFICER
WHELAN SECURITY
10.2015 - 03.2018
DIPLOMA - undefined
CONTINENTAL ACADEMY