ASHLEY JORDAN
Troy,AL
Summary
I am a hardworking and passionate job seeker with strong problem solving skills eager to secure an entry-level position. Ready to help my team achieve company goals, I offer extensive knowledge of hospitality etiquette, food preparation, and superior customer service. I am detail-oriented and able to learn new tasks quickly and effectively. I am also dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages, I am knowledgeable about offering safe, nurturing environments to boost learning. Despite being diagnosed with POTS, I am an exceptional team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Daycare Teacher
First Baptist Church Troy.Al
08.2023 - Current
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Promoted development of social, emotional, and communication skills in infants.
- Provided thorough documentation of each child''s day-to-day activities, achievements, concerns, or incidents for both internal records and parental review upon request.
- Managed daily routines efficiently while maintaining flexibility to accommodate any unforeseen changes or challenges throughout the day.
- Supported the emotional needs of infants through consistent care, comfort, and validation of feelings.
- Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.
- Assessed developmental milestones and provided regular updates to parents on their child''s progress.
- Improved communication skills among infants by incorporating sign language into daily routines.
- Fostered independence by encouraging self-help skills such as feeding, dressing, and toileting.
Shift Leader
CHICK-FIL-A TROY
07.2018 - 08.2023
- Responsible for day-to-day task management of restaurant systems
- Engaged and solved customer concerns and issues
- Supervision of team member shifts and duties
- Provided direction and feedback to workers
- Trained and coached new team members
- Up-sold additional menu items, beverages, and desserts to increase restaurant profits
- Recorded customer orders and repeated them back in a clear, understandable manner
- Correctly received orders, processed payments, and responded appropriately to guest concerns
- Mastered point of sale (POS) computer system for automated order taking
- Carefully maintained sanitation, health, and safety standards in all work areas
- Closely followed standard procedures for safe food preparation, assembly, and presentation to ensure guest satisfaction
- Performed general maintenance duties, including mopping floors, cleaning restrooms, washing dishes, wiping counter tops and tables.
Education
Some college -
Wallace Community College
Midland City, AL11.2021
Some college -
Troy University
Troy, AL02.2020
High School Diploma -
General-Charles Henderson High School
Troy, AL05.2018
Skills
- Strong team player
- Problem-solving
- Interacts well with customers and coworkers
- Time Management
- Child Safety
- Active listener
- CPR and First Aid
- Caring and Understanding
- Cleaning and sanitation
- Lesson Planning
- Flexible and Adaptable
- Leadership
Timeline
Daycare Teacher
First Baptist Church Troy.Al
08.2023 - Current
Shift Leader
CHICK-FIL-A TROY
07.2018 - 08.2023
Some college -
Wallace Community College
Some college -
Troy University
High School Diploma -
General-Charles Henderson High School