Ashley Jude
Sandyville,WV
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful setting.
Overview
16
16
years of professional experience
Work History
Cook Helper
Wvup
10.2023 - 03.2024
- Enhanced kitchen efficiency by assisting cooks with food preparation and recipe execution.
- Supported a clean and organized working environment by maintaining cleanliness of utensils, equipment, and workstations.
- Ensured quality control by checking the freshness of ingredients and properly storing perishable items.
- Aided in minimizing food waste by effectively managing inventory levels and utilizing leftover ingredients creatively.
Dsp
Savita Dsp
11.2022 - 10.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Front Desk Assistant
Econo Lodge Motel
02.2021 - 11.2022
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about hotel services.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
- Assisted management in maintaining room inventory and coordinating reservations to maximize occupancy rates.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Collaborated with housekeeping staff to ensure timely room availability and resolve any guest issues or special requests.
- Contributed to increased revenue by promoting hotel amenities, upselling available rooms, and offering personalized recommendations.
- Provided exceptional service through efficient handling of guest complaints, resulting in repeat business and positive reviews.
- Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.
Floor Aide
Ventor Homes Nursing Home
11.2012 - 04.2014
- Enhanced patient comfort by providing compassionate care and assistance with daily living activities.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Assisted with range-of-motion exercises, contributing to improved mobility and overall health for patients.
- Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
- Transported patients safely to medical appointments, fostering timely access to essential healthcare services.
- Collaborated with healthcare professionals to develop personalized care plans for each patient''s specific needs.
- Contributed to a positive atmosphere by creating friendly interactions between fellow aides and the nursing team members.
- Provided medication reminders and assisted with administration as needed, ensuring adherence to prescribed treatment regimens.
- Maintained accurate records of patient progress through detailed documentation of care provided during each shift.
Cashier
Wendys Restaurant
05.2008 - 05.2012
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
Nursing
Johnson Central High School
Paintsville, KY05.2012
Skills
- Portion Control
- Food handling
- Food Plating
- Menu Planning
- Food Preparation
- Stock Rotation
- Sanitation Practices
- Food presentation
- Task Prioritization
- Organizational Skills
- Verbal Communication
- Time Management
- Multitasking
- Excellent Communication
- First Aid/CPR
- Data Entry
- Recordkeeping
- Public Speaking
- Friendly, Positive Attitude
- Flexible and Adaptable
- Registration Processes
- Correspondence Management
- Customer Service
- Documentation and Recordkeeping
- Scheduling
- Medications understanding
- Data entry proficiency
- Cultural Sensitivity
- Housekeeping abilities
- Patient
- Special needs education
- Daily living assistance
- Patient Care
Timeline
Cook Helper
Wvup
10.2023 - 03.2024
Dsp
Savita Dsp
11.2022 - 10.2023
Front Desk Assistant
Econo Lodge Motel
02.2021 - 11.2022
Floor Aide
Ventor Homes Nursing Home
11.2012 - 04.2014
Cashier
Wendys Restaurant
05.2008 - 05.2012
Nursing
Johnson Central High School
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