Ashley Jules
Pine Hills,FL
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Hello my name is Ashley Jules, I am a hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. And Works well within team settings.
Overview
3
3
years of professional experience
Work History
Team Associate
Nike Factory Outlet
Ocoee, FL
09.2021 - Current
- Developed positive customer relationships through friendly greeting and excellent service.
- Worked hard to learn required tasks quickly to maximize performance.
- Addressed customer needs, responding to specific requests.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Rotated through series of different stations based on team needs.
- Trained new team members using approved training materials and information.
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
- Processed and retrieved customer special orders.
- Troubleshot machine malfunctions and made adjustments to correct problems.
- Followed production orders and company standards to exceed quality scores on consistent basis.
CASHIER
Firehouse Subs
Ocoee, FL
09.2020 - 09.2021
- Developed positive customer relationships through friendly greeting and excellent service.
- Worked hard to learn required tasks quickly to maximize performance.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Rotated through series of different stations based on team needs.
- Trained new team members using approved training materials and information.
- Upheld high standards of productivity and quality in operations.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
- Processed and retrieved customer special orders.
- Stayed informed of company and store updates from leadership.
- Troubleshot machine malfunctions and made adjustments to correct problems.
- Participated in and contributed to meetings by sharing concerns and ideas for improvements.
- Stacked labeled packages onto pallets and wrapped with shrink wrap to prepare for shipping.
Education
High School Diploma -
05.2021
- 3.2 GPA
- Member of National honor society, 2020-2021
- Athletic Training (2020-2021)
- Stomp and shake dance team (2019-2021)
- Student Government (2018-2021)
Certificate in Cosmetology (Nails) - Cosmetology Education
08.2020
Associate of Science - Business Administration And Management
Skills
- Customer Service
- Inventory Stocking
- Detail-Oriented
- Problem-Solving
- Cash Register Operations
- Call Response and Transfer
- Sweeping and Mopping
- Merchandise Packaging
- Customer Transactions
- Employee Training
- Cleaning and Sanitizing
- Cooperative Attitude
- Honest and Ethical
- Problem Solving
- Credits and Refunds
- Reliable and Responsible
- Issue Resolution
- Customer Assistance
- ID Verification
- Product Recommendations
- Verbal and Written Communication
- Teamwork and Collaboration
- Merchandising Knowledge
- Customer Needs Assessment
- Stocking and Receiving
- Store Opening and Closing
- Flexible Schedule
- Cash Handling Accuracy
- Product Sales
- Excellent Communication Skills
- Retail Store Operations
- Team Player Mentality
- Customer Service
- Friendly and Outgoing
- Listening Skills
- Customer- and Service-Oriented
- Fluent in Haitian Creole
Languages
English
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team Associate - Nike Factory Outlet
09.2021 - Current
CASHIER - Firehouse Subs
09.2020 - 09.2021
Ocoee High School - High School Diploma,
Orange Technical College - Certificate in Cosmetology (Nails), Cosmetology Education
Valencia College - Associate of Science, Business Administration And Management