Ashley Kamplain
Roanoke,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Special Education Assistant
Roanoke City Public Schools
01.2024 - Current
- Enhanced student learning by adapting instructional strategies to individual needs.
- Collaborated with teachers and other support staff in developing inclusive classroom environments.
- Assisted students in achieving academic goals by providing one-on-one support and instruction.
- Improved student behavior by implementing positive reinforcement techniques and behavior management plans.
Lead Daycare Teacher
Lil' Sparks Academy
07.2023 - 12.2023
- Enhanced student comprehension by incorporating visual aids and hands-on activities into daily lessons.
- Developed positive relationships with parents, resulting in increased parental involvement and support for their child''s education.
- Collaborated with fellow teachers to share best practices, leading to improved teaching strategies across the daycare center.
- Provided a safe and nurturing environment for students, fostering a sense of belonging and promoting social-emotional development.
- Consistently communicated with parents through informal check-ins about student progress and achievements.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Restaurant Team Member
Chick-fil-A
03.2022 - 07.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Greeted guests pleasantly and answered menu questions.
- Served food and beverages promptly with focused attention to customer needs.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Student Recruiter
God's Bible School And College
08.2021 - 02.2022
- Collaborated with faculty, staff and students to identify and address institutional challenges.
- Assisted in development and implementation of faculty development plans.
- Coordinated and supervised student recruitment activities.
- Implemented strategies to increase student recruiting, engagement and retention.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to learn quickly and adapt to new situations.
- Cultivated engaged student population with successful orientation programs.
Public Relations Representative
God's Bible School And College
09.2017 - 08.2021
- Represented the college at various youth events and large social gatherings.
- Participated in leadership roles at summer youth camps.
- Participated in weekly music practices.
- Led services at local churches many weekends throughout the school year and summer.
Public Relations Secretary
God's Bible School And College
08.2019 - 07.2020
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Maintained electronic filing systems and categorized documents.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and updated records and files to maintain document compliance.
- Offered technical support and troubleshot issues to enhance office productivity.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Managed filing system, entered data and completed other clerical tasks.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Library Assistant
God's Bible School And College
01.2019 - 05.2019
- Placed books on proper shelves when returned to circulation.
- Provided basic computer assistance to help patrons access needed resources.
- Helped patrons locate resources using catalog and circulation systems.
- Answered questions from patrons and helped to find desired materials.
- Located library materials, resources and technologies to fulfill patron requests.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Gained strong understanding of various methods for cataloging books and other materials.
- Managed library materials for accurate record-keeping.
- Offered basic reference assistance to support information needs.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Checked out and checked in materials to support patron circulation needs.
- Maintained secure environment by monitoring visitors at front desk.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Answered patron questions in-person or by phone regarding library services and resources.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Collected fees, fines and donations for balanced library finances.
- Monitored library environments to maintain safe, hazard-free settings.
- Created welcoming and comfortable space by keeping library clean and organized.
- Set up computer and digital device access, providing assistance with use and operation.
After School Teacher
Martin County School District
10.2014 - 05.2017
- Communicated frequently with students and faculty to provide feedback and discuss instructional strategies.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Shifted between formal and informal methods of tutoring to keep students engaged.
- Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
- Observed and monitored children's play activities to promote healthy, safe environment.
- Developed and implemented classroom routines to address varying student needs.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Monitored student attendance by collecting attendance rosters and overseeing attendance database.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
Education
Bachelor of Arts - Secondary English Education, Drama And Music
God's Bible School And College
Cincinnati, OH05.2021
Skills
- Verbal and Written Communication
- Operational Standards
- Professional Relationships
- Classroom Observation
- Creative Instruction Style
- Student Monitoring
- Tutoring and Student Assistance
- Social Behaviors
- Behavioral Improvement
- Emergency Response
- Homework Support
- Student Tutoring
Degree Internship
For my college internship I was privileged to lead a group of high school students in putting on an Easter Musical Drama. I commuted from my college to their school and led the auditions and practices for the drama portion of the musical. We had many rehearsals, then pre recorded the audio for optimal sound quality. I also lead costuming and prop portion of the musical. The night of the performance I orchestrated the props, entrances and exits and even got to participate myself in the program. It was an incredible learning experience that helped to develop my leadership skills, specifically in the performing arts area.
Timeline
Special Education Assistant
Roanoke City Public Schools
01.2024 - Current
Lead Daycare Teacher
Lil' Sparks Academy
07.2023 - 12.2023
Restaurant Team Member
Chick-fil-A
03.2022 - 07.2023
Student Recruiter
God's Bible School And College
08.2021 - 02.2022
Public Relations Secretary
God's Bible School And College
08.2019 - 07.2020
Library Assistant
God's Bible School And College
01.2019 - 05.2019
Public Relations Representative
God's Bible School And College
09.2017 - 08.2021
After School Teacher
Martin County School District
10.2014 - 05.2017
Bachelor of Arts - Secondary English Education, Drama And Music
God's Bible School And College