Ashley Kater
Haverhill,Massachusetts
Summary
Results-driven insurance service representative committed to collaboration and excellence in team environments. Proven ability to enhance efficiency through meticulous attention to detail, effective time management, and strong problem-solving skills. Recognized for managing multiple projects simultaneously while maintaining high accuracy and organization. Eager to embrace new challenges and responsibilities that contribute to personal growth and the success of the team.
Overview
15
15
years of professional experience
Work History
Educational Support Professional
Haverhill Public Schools
Haverhill, MA
01.2024 - Current
- Facilitated student learning through tailored instructional support and resource allocation.
- Collaborated with teachers to develop individualized education plans for diverse student needs.
- Implemented behavior management strategies to foster a positive classroom environment.
- Monitored student progress, providing feedback and adjustments to enhance academic performance.
- Implemented tailored strategies to support nonverbal autistic children's developmental needs.
- Collaborated with lead teacher to enhance student engagement and learning outcomes in two distinct classroom settings.
Eyewear Consultant
LENSCRAFTERS, Luxottica Group
Stoneham, MA
04.2011 - Current
- Operated POS system terminal by inputting prescription information and processing payment with accuracy and attention to detail.
- Handled and filed patient records with discretion to comply with HIPAA guidelines.
- Reviewed prescriptions and patient information carefully to identify special needs.
- Placed contact lens orders by processing shipments and properly submitting invoices for payment.
- Explained required paperwork, tests, products and services to foster positive customer experience.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Lunch and Recess Monitor
Haverhill Public Schools
Haverhill, MA
10.2022 - 01.2024
- Assist in the supervision of students while at recess
- Maintained professional and respectful relationships with students
- Made sure students were maintaining student behavior according to expectations and guidelines by the school
- Strengthened communication skills through regular interactions with others
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked effectively in fast-paced environments
Education
No Degree - General Studies
North Shore Community College
Danvers, MAHigh School Diploma -
Beverly High School
Beverly, MA06-2002
Skills
- Ensuring Safety
- Multitasking Abilities
- Time management
- Positive Reinforcement
- Attention to detail
- Staff Assistance
- Works well with others or independently
- Knowledge of Microsoft programs
- Computer skills
- Highly motivated
- Problem-solving
- Strong work ethic and dependable
Additional Information
While working for Lenscrafters I also worked in the doctors office for 3 years doing scheduling, prescreening, some insurance work, filing, and much more. I was also the sales supervisor for 2 years before stepping down after my daughter was born to spend more time with my children.
Timeline
Educational Support Professional
Haverhill Public Schools
01.2024 - Current
Lunch and Recess Monitor
Haverhill Public Schools
10.2022 - 01.2024
Eyewear Consultant
LENSCRAFTERS, Luxottica Group
04.2011 - Current
High School Diploma -
Beverly High School
No Degree - General Studies
North Shore Community College