Ashley Keck
Savannah,GA
Summary
I have 5 years of experience as a Print Specialist and Shipping Logistics professional. I am proactive and organized in managing shipping tasks. I efficiently handle orders and resolve shipping errors to enhance productivity. My expertise lies in delivering exceptional customer service through effective communication, Microsoft Office knowledge, and organizational skills. Scheduling and completing critical processes including the execution of production workflows and project-specific reporting. I support efforts by promptly managing various production requests. I can tackle problems using a logical, systematic, sequential approach. I respond to change with a positive attitude and a willingness to learn new ways to accomplish work objectives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Print Specialist & Shipping Logistics
Inmar Intelligence
06.2019 - Current
- Prepared documents for printing by managing and manipulating files
- Handled communication with clients and vendors to provide quality customer service
- Monitored the flow of printed materials, check schedules for accuracy, and confirm product specifications to ensure the final printed products are of high quality
- Met daily deadlines
- Provided technical support to sales staff when discussing potential projects with customers.
- Maintained inventory levels, ordering supplies as needed to prevent project delays due to lack of materials.
- Coordinated shipping logistics to ensure timely delivery of completed projects to clients.
- Coordinated shipping logistics for completed projects within tight turnaround times while minimizing errors or delays in delivery schedules.
- Improved team productivity by implementing efficient project management strategies.
- Streamlined communication between team members, ensuring smooth project management and completion.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Examined job orders to determine the quantity, stock specifications, colors, and special printing instructions.
- Established lasting relationships with key clients through effective communication, thorough follow-up, and attention to detail.
- Managed multiple print projects simultaneously, prioritizing tasks based on deadlines and complexity.
- Provided exceptional customer service, addressing concerns and ensuring timely delivery of completed projects.
Office Manager
Ace Glass Company
04.2017 - 03.2018
- Provided exceptional customer service to walk-in customers and those making phone inquiries
- Daily duties included setting up orders, invoicing, billing, and measuring glass
- Provided timely support and training to other team members to ensure efficiency and productivity
- Maintaining 100% accountability for all cash and credit card transactions
- Filled and faxed bids on new jobs and invoices to customers
- Organized and maintained technician appointment schedules
- Kept detailed records of completed jobs, contributing to accurate invoicing procedures and enhanced client relations.
- Maintained a clean work environment, ensuring proper disposal of broken or damaged glass materials.
- Improved workplace safety by carefully handling glass materials and adhering to established protocols.
- Aided in reducing costs by identifying reusable materials from scrap piles for repurposing in future projects.
- Streamlined material management by accurately maintaining inventory records and promptly reporting discrepancies.
- Followed established safety guidelines while removing broken glass before glass replacement.
- Measured areas in need of glass installations and identified the best product solution for each specific job.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Professional Cleaner
JS Lee Enterprises
02.2015 - 12.2015
- Cleaned floor-to-ceiling new construction homes and residential properties.
- Enhanced project efficiency by completing thorough cleaning of newly constructed sites in a timely manner.
- Reduced rework requirements by accurately assessing areas needing additional attention before final inspections took place.
- Promoted a positive working environment by maintaining open lines of communication with team members and site managers.
Education
High School Diploma -
South Florence High School
Florence, SC06.2007
Skills
- Shipping & Receiving
- Clerical Experience
- Analytics
- Logistics
- Microsoft Excel
- Project Management
- Offset printing knowledge
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Payment Processing
- Professional telephone demeanor
References
- Derek Chambers, (336) 817-2641
- Andrew Aldred, (262)-525-7079
- Kaitlyn Horner, (574) 370-0898
- Kristian Green, (803) 608-9974
Timeline
Print Specialist & Shipping Logistics
Inmar Intelligence
06.2019 - Current
Office Manager
Ace Glass Company
04.2017 - 03.2018
Professional Cleaner
JS Lee Enterprises
02.2015 - 12.2015
High School Diploma -
South Florence High School