ASHLEY KEMPER
Cloverdale,OH
Summary
Experienced quality control technician focused on assisting operations with creating compliant products. Systematic and driven professional familiar with scheduling and conducting inspections to help solve production issues and maintain quality. Aiming to leverage my abilities to successfully fill the vacancy within the company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Control Technician
Schnipke Engraving
Cloverdale, OH
04.2019 - Current
- Performed visual and dimensional inspections of components, assemblies, and products to ensure compliance with customer specifications.
- Monitored production processes for quality control purposes, ensuring that all work is completed according to established standards.
- Performed functional and fit testing to assess product efficacy
- Facilitated communication between Quality Control and various internal divisions
- Basic understanding of blueprint diagrams
- Verified conformance of parts using statistical sampling techniques, such as ANSI and SPC.
- Isolate defective products to maintain quality standards
- Conducted root cause analysis to identify sources of defects or non-conformance issues in order to prevent reoccurrence.
- Developed corrective action plans when needed to resolve quality issues.
- Analyzed data collected during the inspection process in order to identify trends or patterns related to product defects or malfunctions.
Bartender
Mitchell's Steakhouse
Columbus, OH
03.2017 - 03.2019
- Proposed extra products to boost bar revenue
- Ensured swift resolution of guest concerns
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
- Assisted patrons with queries regarding food and beverages
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Processed payments accurately and efficiently with POS system.
Server Shift Leader
Kinsale Golf and Fitness
Powell, OH
03.2014 - 03.2017
- Checked on guests to verify satisfaction
- Suggested additional items to customers to increase restaurant sales
- Listened to customer concerns and complaints and quickly rectified issues
- Described ingredients and cooking methods to explain preparation of various food items
- Memorized frequent customer preferences to build relationships and loyalty
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Education
High School Diploma -
Olentangy Liberty High School
Powell, OH05.2010
High School Diploma -
Marshall High School
Marshall, MI05.2009
Some College (No Degree) - Nutrition science
The Ohio State University
Columbus, OHSkills
- Five years of hands-on quality control experience
- Basic understanding of SPC and Blueprints
- Keenly Observant
- Quality Control Inspection
- Data Acquisition and Interpretation
- Flexible in Dynamic Environments
- Solution Development and Process Optimization
- Implementation of Corrective Actions
- Quality Control Logbooks
- Product Sampling
- Documentation skills
- Continuous Improvement
- Proper quarantining of nonconforming products
- Clear and detailed communication with all departments
Awards
Honor Roll Consecutively for 4 Years, Student of the Month Multiple Times
References
References available upon request
Certification
- Robert Fischnich gave me praise for covering the Third Shift Quality Department due to call ins, resulting in me working a fifteen hour shift. Im willing to go above and beyond my basic duties to ensure customer satisfaction is met.
Timeline
Quality Control Technician
Schnipke Engraving
04.2019 - Current
Bartender
Mitchell's Steakhouse
03.2017 - 03.2019
Server Shift Leader
Kinsale Golf and Fitness
03.2014 - 03.2017
High School Diploma -
Olentangy Liberty High School
High School Diploma -
Marshall High School
Some College (No Degree) - Nutrition science
The Ohio State University