Ashley Kennison
Summary
Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Senior Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.
Overview
10
10
years of professional experience
Work History
Senior Benefits Specialist
TurnPoint Services, LLC.
11.2021 - Current
- Developed and analyzed models to support employee benefit plan rollout both successfully and efficiently.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into Explain My Benefits.
- Implemented open enrollment system to streamline benefits processes for employees.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
- Built relationships with vendors to foster quality service delivery.
- Assisted with design and implementation of various employee benefits programs.
- Tracked 401K eligibility and managed enrollment and administration of company retirement and financial benefits plans.
- Maintained sensitive information with strict confidentiality and modeled ethics, professionalism and service orientation in employee interactions.
HR Assistant
Holy Trinity Catholic Parish
08.2019 - 10.2021
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Oversaw and managed hiring process and assisted human resources.
- Supported coordination of benefits open enrollment activities and process.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed employee termination paperwork at direction of supervisory staff.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
Benefits Assistant
Archdiocese Of Louisville
07.2015 - 06.2018
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into Paycor.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
- Built relationships with vendors to foster quality service delivery.
- Implemented open enrollment system to streamline benefits processes for employees.
Administrative Assistant
Lloyd And McDaniel
04.2014 - 06.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Education
Bachelor of Science - Human Resources Management
Sullivan University
Louisville, KY06.2022
Associate of Arts -
Jefferson Community And Technical College
Louisville, KY05.2013
Skills
- Open Enrollment
- 401K Plan Administration
- Employee Benefits Management
- Administering Benefits
- Verbal and Written Communication
- Eligibility Determinations
- Human Resource Information System (HRIS)
- Microsoft Office Suite
- Computer Proficiency
Timeline
Senior Benefits Specialist
TurnPoint Services, LLC.
11.2021 - Current
HR Assistant
Holy Trinity Catholic Parish
08.2019 - 10.2021
Benefits Assistant
Archdiocese Of Louisville
07.2015 - 06.2018
Administrative Assistant
Lloyd And McDaniel
04.2014 - 06.2015
Bachelor of Science - Human Resources Management
Sullivan University
Associate of Arts -
Jefferson Community And Technical College