Ashley Kile
Frederickburg,VA
Summary
Organized and quick-learning candidate successful at managing multiple tasks with a positive attitude. I strive to provide exceptional assistance and care to all individuals. Swiftly adapts to shifting priorities and take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Family Law Paralegal
Livesay & Myers, P.c. - Manassas Office
Fredericksburg, VA
08.2021 - Current
- Met or exceeded billing requirements on consistent basis.
- Managed communication between counsel, clients and court.
- Oversaw trial pleadings, notices, motions and discovery.
- Scheduled meetings, hearing, mediations and settlement conferences.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Helped attorneys prepare for trial by organizing exhibits .
Customer Service Representative
Bank Of America
Fredericksburg, VA
04.2017 - 08.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Monitored and reported suspicious activity in line with bank security policies.
- Counted, verified and handled bank deposits and armored car transactions.
- Handled various accounting transactions.
Front End Associate
Giant Food Stores
Falmouth, VA
10.2012 - 07.2017
- Worked flexible schedule and extra shifts to meet business needs.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Developed and maintained professional working relationships with customers, co-workers and vendors to build trust and rapport.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed daily flow of cash transactions to provide sufficient cash supply to meet customer needs.
- Trained new employees on proper cash routines, procedures, and requirements.
Education
Paralegal Certificate Program - Paralegal Studies
George Mason University
Fairfax, VA10.2022
Ethics in Application - Paralegal Ethics
Institute For Paralegal Education
Altoona, Wisconsin03.2022
Skills
- Legal Document Drafting
- Microsoft Word
- Electronic Filing Familiarity
- Subpoena Service
- File Pleadings
- Administrative Support
- Deadline Monitoring
- Exhibit Organization
- Drafting Correspondence
- Discovery Projects
- Preparing Deficiency Charts
Certification
- Notary Public, Commonwealth of Virginia
Timeline
Family Law Paralegal
Livesay & Myers, P.c. - Manassas Office
08.2021 - Current
Customer Service Representative
Bank Of America
04.2017 - 08.2021
Front End Associate
Giant Food Stores
10.2012 - 07.2017
Paralegal Certificate Program - Paralegal Studies
George Mason University
Ethics in Application - Paralegal Ethics
Institute For Paralegal Education
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