Ashley King
Washington,DC
Overview
8
8
years of professional experience
Work History
Sales Administrative Assistant
AC Hotel Marriott
07.2022 - Current
- Optimized team performance, scheduling meetings, organizing travel arrangements, and managing expense reports for sales representatives.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Cultivated a positive work environment by maintaining professional relationships and contributing to team-wide initiatives to improve morale and productivity.
- Strengthened interdepartmental collaboration through clear communication channels between sales staff members and other teams such as finance or customer service departments when required for project completion or conflict resolution purposes.
Operations Assistant
Cambria Hotel & Suites
12.2021 - 07.2022
- Answer sales office phones when staff is not available.
- Coordination of all group and wedding business as contracted.
- Provide administrative and clerical support to the office.
- Develop strong customer relationships through appropriate client communication.
Lead PBX Operator
Westin Hotel
06.2021 - 12.2021
- Respond to guest inquiries and requests.
- Provide information and demonstrate knowledge of all hotel facilities and service.
- Operate office equipment such as computers, PBX system, fax machine.
Guest Service Agent
Kimpton Hotels & Restaurants
08.2016 - 03.2020
- Perform pre-registration duties for incoming guest.
- Send out daily reports to summarize the day to day activities.
- Assist with guests request.
- Assign and block pre-arrival rooms.
Education
High School Diploma -
Cardozo SHS
Washington, DC06.2009
Skills
High achieving administrative assistant offering an extensive background in customer service
Possess excellent organizational skills
Knowledge of various filing systems and databases for office records management
Timeline
Sales Administrative Assistant
AC Hotel Marriott
07.2022 - Current
Operations Assistant
Cambria Hotel & Suites
12.2021 - 07.2022
Lead PBX Operator
Westin Hotel
06.2021 - 12.2021
Guest Service Agent
Kimpton Hotels & Restaurants
08.2016 - 03.2020
High School Diploma -
Cardozo SHS