Highly motivated and results-driven customer service professional with more than a decade of first-hand experiences. Skilled at building relationships with employees across all levels of an organization.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Montgomery Podiatry
Huntingdon Valley, PA
01.2024 - Current
Prepare and set up exam rooms, obtain patient vitals, update patient history and medications in patients' EHR using ModMed software
Assist in a high volume practice with diabetic foot exams, prepare patients for procedures (casting, wound care, etc) and with minor surgeries
Sterilize instruments, explain treatments, procedures, and provide post-care instructions
Front Desk Agent
Candlewood Suites
Garden Grove, CA
01.2021 - 01.2023
Greeted and assisted guests with check-in and check out, assigned guest rooms, coordinated with housekeeping and maintenance to ensure guest satisfaction
Managed reservations via phone, online, and in-person, handling modifications and cancellations
Maintained organized records of bookings, guest information, and financial transactions
Bartender/ Server
Hard Hats Sports Grill
Temecula, CA
01.2012 - 01.2020
Prepared drinks, took food orders, provided excellent guest interaction in a timely manner in a fast paced establishment
Maintained cleanliness and organization of assigned station and bar area
Processed payments accurately and operated Point of Sale (POS) system