Ashley Kirkland
El Reno,OK
Summary
Dependable and hardworking individual with a strong focus on people and a self-motivated attitude. Experienced in working independently and collaboratively. Recognized for exceptional organizational skills and attention to detail. Consistently excelled as an assistant, providing comprehensive administrative support to attorneys specializing in insurance defense and family law.
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
10
10
years of professional experience
Work History
Receptionist/Scheduler Coordinator
Bonham & Howard
08.2022 - Current
- Answered multi-line telephones for three law offices and directed incoming calls to correct offices.
- Scheduled medical examinations and deposition.
- Correspond in writing, by phone and email on a daily basis with various vendors, clients, insurance adjusters, physicians and attorneys
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Confirmed appointments, communicated with clients.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Routed incoming mail and messages to relevant personnel without delay.
Special Education Paraprofessional
Okarche Public School
08.2020 - 05.2022
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Monitored student classroom and outdoors activities to promote student safety.
- Maintained positive attitude and affirmatively communicated with each student.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
Daycare Teacher
St. John CDC
06.2015 - 06.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Supported children's emotional development by providing comforting presence and listening to their concerns.
Education
High School Diploma -
Union City High School
Union City, OK05-2015
Skills
- Computer: Microsoft Word, Microsoft Exchange & Internet
- Telephone skills
- Data entry
- Word Processing and Typing
- Customer/Client relations
- Filing
- Mail handling
- Organization skills
- Time management
- Scheduling
- Greeting and seating clients
Timeline
Receptionist/Scheduler Coordinator
Bonham & Howard
08.2022 - Current
Special Education Paraprofessional
Okarche Public School
08.2020 - 05.2022
Daycare Teacher
St. John CDC
06.2015 - 06.2020
High School Diploma -
Union City High School
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