Ashley Kirkpatrick

Demonstrated expertise in patient communication, scheduling, and insurance verification with a focus on compassionate and efficient patient care.

• Adhered to safety protocols and regulations in medication handling procedures.
• Aided pharmacists with compounding tasks for specialized medications tailored to individual patient needs.
• Improved customer satisfaction by providing friendly and knowledgeable assistance in selecting over-the-counter medications.
• Reduced wait times for customers by efficiently processing insurance claims and managing pharmacy inventory.
• Delivered exceptional customer service by addressing patient inquiries in a timely and professional manner, fostering lasting relationships with clientele.
• Addressed patient concerns with empathy, providing clear explanations of medication usage, side effects, and potential interactions.
• Educated patients on proper medication storage techniques to ensure optimal drug efficacy and safety.
• Ensured compliance with state and federal regulations by maintaining accurate records of controlled substances.

• Assisted pharmacists in preparing and dispensing medications accurately.
• Maintained inventory levels, ensuring availability of pharmaceutical supplies.
• Processed prescription orders using pharmacy management software efficiently.
• Educated patients on medication usage and potential side effects effectively.
• Collaborated with healthcare professionals to resolve patient inquiries promptly.
• Supported pharmacist in managing documentation for controlled substances compliance.
• Optimized workflow within the pharmacy by assisting with order fulfillment, shipping, receiving, and stocking procedures.