Ashley Kline

• Helped patients complete necessary medical forms and documentation.
• Supported office staff and operational requirements with administrative tasks.
• Managed multi-line phone system and pleasantly greeted patients.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Transcribed phone messages and relayed to appropriate personnel.
• Checked patient insurance, demographic, and health history to keep information current.
• Adhered to strict HIPAA guidelines to protect patient privacy.

• Managed all bookkeeping tasks including accounts payable, accounts receivable, and payroll processing with a high level of accuracy and detail
• Assisted in HR functions such as onboarding new employees and maintaining employee records
• Provided administrative support by scheduling meetings, answering phones, and preparing reports
• Acted as a registrar by maintaining student records
• Facilitated the recruitment process by scheduling interviews, conducting candidate screenings, and coordinating new employee onboarding as an HR/Administrative Assistant.
• Managed all financial transactions, including accounts payable and receivable, for small business as a skilled Bookkeeper.

• Maintained a clean and organized warehouse environment, following safety protocols and regulations.
• Inspect products and report any quality issues to management
• Quickly and accurately sort materials on racks, bins, and shelves
• Unloaded and unpacked shipments in a timely manner

• Assisted in the preparation of financial statements and reports for management review
• Managed guest requests and concerns promptly and effectively, aiming to exceed expectations and ensure guest satisfaction
• Reconciled daily cash and credit card transactions, ensuring discrepancies were promptly investigated and resolved
• Assisted housekeeping to ensure rooms were clean and ready for check-in
• Assisted in delivering linens to the different buildings
• Inventoried and ordered sundry items

Intercontinental Ballistic Missile (ICBM) food service specialist:

• Managed food service operations in remote ICBM launch facilities, ensuring timely meal delivery to crew members on rotating shifts
• Maintained inventory control of food supplies and equipment in compliance with strict military regulation
• Executed daily food safety inspections and sanitation procedures to uphold high standards of cleanliness and hygiene within the ICBM facilities

Lodging Specialist:

• Greeted and assisted guests in a friendly and professional manner at the front desk to ensure a positive experience upon check-in and check-out
• Answered phones, gave information about lodging, rates, reservations, scheduled and cancelled reservations.
• Managed and maintained a cash drawer every shift
• Assisted in ensuring lobby was clean and presentable

• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Answered phones for over 20 dealerships
• Processed and took payment for customers service bills and parts purchases.
• Filed service receipts

• Proficient in using POS systems and maintaining accurate sales records to track a analyze performance
• Excellent communication skills to effectively convey product features and benefits customers, resulting in increased sales and customer satisfaction
• Provided exceptional customer service by resolving inquiries and issues in a timely and professional manner, leading to positive customer feedback and repeat business.
• Demonstrated ability to meet and exceed sales targets consistently by building strong relationships with customers and utilizing effective sales techniques
• Participated in 4 gift shows per year, selling merchandise