Reka Aboosamra
Melbourne,FL
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Overview
9
9
years of professional experience
Work History
Office Administrator /Listing Coordinator
One Sotheby's International Realty Inc.
Melbourne , FL
2020.08 - 2024.08
- Provided secretarial and office management support while building cooperative working relationships.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Maintained accurate data on current listings in database systems.
- Communicated regularly with brokers regarding progress of each listing transaction.
- Tracked weekly sales to develop senior leadership reports for corrective action planning.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Answered and directed incoming calls using multi-line telephone system.
Administrative Support Specialist
Dale Sorenson Real Estate
Indialantic , FL
2018.10 - 2020.07
- Provided excellent customer service through verbal communication with internal customers and external vendors.
- Organized and maintained filing systems both paper-based and electronic.
- Greeted visitors in a professional manner, determined nature of visit, directed them to appropriate personnel or department.
- Performed general office duties such as photocopying documents, faxing information, sorting mail.
- Ensured compliance with all applicable laws regarding record keeping requirements.
- Scheduled appointments for staff members upon request.
- Monitored emails regularly and responded promptly when necessary.
- Assisted with special projects assigned by management team.
- Input data into various software programs such as Excel spreadsheets or databases.
- Delivered exceptional customer service through direct communication with clients and team members.
- Answered incoming calls, responded to inquiries, and redirected calls as appropriate.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Created and maintained accurate listings of properties in multiple databases.
Receptionist Clerk
New York Hair Salon
Sebastian , FL
2015.06 - 2018.07
- Assisted customers with inquiries regarding products or services offered by the company.
- Scheduled appointments for clients with appropriate staff members.
- Updated the reception desk schedule regularly according to changes in staffing requirements.
- Greeted visitors and provided them with information about the company's services.
- Answered incoming calls, transferred calls to appropriate personnel, and took messages.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Coordinated company events with venues and advised staff of pertinent details.
- Conducted regular physical inventories to ensure accuracy of count records.
Education
Some College (No Degree) - Business Administration
Montcalm Community College
Sidney, MIHigh School Diploma -
Grand Rapids Central High
Grand Rapids, MISkills
- Bookkeeping
- Word Processing
- Report Preparation
- Telephone Reception
- Mail Handling
- File Maintenance
- Database Entry
- Office Supply Management
- Customer Engagement
- Administrative Support
- Staff Management
- Inventory Management
- Office Management
- Schedule and Calendar Management
Timeline
Office Administrator /Listing Coordinator
One Sotheby's International Realty Inc.
2020.08 - 2024.08
Administrative Support Specialist
Dale Sorenson Real Estate
2018.10 - 2020.07
Receptionist Clerk
New York Hair Salon
2015.06 - 2018.07
Some College (No Degree) - Business Administration
Montcalm Community College
High School Diploma -
Grand Rapids Central High
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