Ashley Koczwara
Lake Forest,CA
Summary
Driven by a vibrant personality and adaptable approach, I excel in delivering joyful and efficient experiences in every role I embrace. Eager to contribute beyond expectations for our team's success, I am a reliable and organized worker, always with a friendly smile. Embracing each task with positivity is not just my mantra; it's our pathway to success.
Overview
7
7
years of professional experience
Work History
Server
La Cave
01.2024 - Current
- Increased sales significantly by upselling higher-end products to customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Restaurant Manager
Beach Hut Deli
10.2016 - Current
- Managed staff schedules and maintained adequate coverage for all shifts.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Mentored and trained new employees on procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Conducted regular staff meetings to foster effective communication and performance.
- Managed catering orders efficiently and timely.
Client Service Associate
The Collection 27
10.2022 - 12.2023
- Delivered Prompt responses via emails and social media regarding questions or information about the business
- Facilitated sessions for colleagues and potential clients on our services offered by the company.
- Started and maintained relationships with high-end restaurants and potential clients.
- Proposed memberships and business with local restaurants and potential clients for The Collection 27
Education
Associate of Arts - Hospitality Restaurant Management/ Culinary Arts
Orange Coast College
Costa Mesa, CA05.2021
Skills
- Performance Improvement
- Professional Appearance
- Problem Solving
- Out Going
- Customer service
- Critical Thinking
- Goal-oriented mindset
- Processing payments
- Client acquisition
- Cash Handling
- Relationship Building
- Teamwork and Collaboration
Hobbies
I started training with a boxing coach in 2019 for 2 years and now I take group classes whenever I can.
Timeline
Server
La Cave
01.2024 - Current
Client Service Associate
The Collection 27
10.2022 - 12.2023
Restaurant Manager
Beach Hut Deli
10.2016 - Current
Associate of Arts - Hospitality Restaurant Management/ Culinary Arts
Orange Coast College
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