Ashley Kollmorgen

Experienced management professional with strong analytical and problem-solving skills, dedicated to driving organizational efficiency. Demonstrated success in strategic planning, data analysis (including financial analysis), and process improvement. Known for fostering team collaboration and adaptability to changing needs, resulting in reliable and impactful outcomes. Highly skilled in stakeholder engagement, project management, and performance metrics.

• Management Analyst II, City of Alexandria - Office of the Independent Policing Auditor, Alexandria, VA, Hybrid, 06/01/24, Present, Kim Neal, Director, 703.746.3993, Serve as the project manager for recurring operational assessments and budget management software initiatives, focusing on data collection and analysis., Manage the processing of budget requests, track expenditures, and provide regular updates to senior leadership, including the City Manager and City Council., Oversee the management of operational software and database programs, ensuring proper access control, maintaining data structure integrity, and managing data entry, closeout procedures, and data archiving strategies., Ensure strict quality control and conduct audits on all operational data to maintain high standards of data integrity, including overseeing annual updates for the department., Coordinate and deliver training on operational software and database programs for both internal staff and external partners, enhancing system proficiency and utilization., Determine reporting requirements and prepare specialized reports, spreadsheets, and statistical analyses for internal and external stakeholders, including the City Manager's Office and City Council.
• Management Analyst II, City of Alexandria - Department of General Services, Alexandria, VA, Hybrid, 01/09/23, 03/29/24, Donna Poillucci, Deputy Director, 571-429-1393, Serve as project manager for recurring facility assessments and capital budgeting software projects, focusing on data collection and analysis., Perform duties as the capital budget administrator for the facility group, processing capital requests, tracking budgets, and providing regular updates to the City Manager and City Council., Manage both current and legacy facility software and database programs, overseeing access management, data structure integrity, data input, closeout procedures, and data archiving strategies., Ensure stringent quality control and audits of all facility data to maintain high standards of data integrity, including annual updates for facility staff., Coordinate and deliver training on facility software and database programs to both internal and external staff, enhancing user competency and system utilization., Determine reporting requirements and prepare specialized reports, spreadsheets, and statistical activity reports for internal and external stakeholders, including the City Manager's Office and City Council.
• Mortgage Consultant, Guaranteed Rate, Fairfax, VA, Remote, 08/01/20, 10/06/22, Lisa Hauck, Regional Operations Manager, 443-618-8467, Conducted in-depth operational analyses of customer financial information, playing a crucial role in underwriting analysis and loan decision-making processes., Engaged directly with customers to collect essential data for transaction analysis, providing critical insights to the underwriting team for informed loan decisions., Managed the review of upfront loan fees for various loan products, effectively overseeing the collection of payments from clients and maintaining financial accuracy.
• Senior Loan Processor/Conventional Underwriter, Atlantic Coast Mortgage, Fairfax, VA, 02/01/19, 08/01/20, Mayra Foster, VP of Processing, 240-286-2123, Managed and organized workload using ACM resources, enhancing workflow processes for efficiency and effectiveness., Actively progressed loans through the pipeline, ensuring timely processing and closings, contributing to customer satisfaction and operational success., Reviewed and analyzed customer financial information with diligence to ensure adherence to lender and investor guidelines in loan processing, maintaining high standards of compliance.
• Senior Loan Processor, Fidelity Bank Mortgage, Fredericksburg, VA, 07/01/16, 02/01/19, Michelle Slattery, Operations Manager, 703-928-3694, Conducted comprehensive written operational analyses of customer financial information, providing essential support for underwriting assessments and loan decision-making processes., Collaborated directly with customers to gather critical data required for in-depth transaction analysis, ensuring thorough preparation before submission to underwriting., Collected and organized necessary documentation to support loan files, contributing to favorable results for clients.
• Senior Processor/Processing Supervisor, NVR Mortgage/NVR Inc., Fairfax, VA, 10/01/12, 07/01/16, Beth Silver, Regional Branch Manager, 703-864-5727, Served as the primary liaison for high-profile cases requiring in-house loan committee approval., Demonstrated strong problem-solving skills by troubleshooting loan files and collecting necessary documentation before underwriting submission, ensuring optimal outcomes for clients., Conducted operational analyses of customer financial information to support underwriting and loan decision-making processes.

• Smartsheet's CoreApp Certified, 05/01/23, no expiration
• Tableau Training
• Salesforce Training
• Microsoft Office - Advanced
• SharePoint - Proficient
• Munis & Questica Budgetary Systems

• Tau Sigma Honor Society