Ashley Korleski King
Waxahachie,TX
Summary
Detail-oriented Surgical Coordinator with proven skills in surgical scheduling, patient relationship management, and insurance verification. Committed to ensuring efficient workflows and exceptional patient care. Focused on optimizing surgical schedules and managing patient documentation. Known for effective communication and problem-solving skills, fostering strong relationships with patients and healthcare providers.
Overview
12
12
years of professional experience
Work History
Surgical Coordinator
Omega OBGYN
Arlington, Texas
08.2018 - 08.2021
- Coordinated surgical schedules with providers and patients for optimal workflow.
- Managed patient records and documentation for surgical procedures efficiently.
- Communicated pre-operative instructions to patients to ensure understanding.
- Assisted in insurance verification and authorization processes for surgeries.
- Collaborated with surgical teams to prepare necessary instruments and supplies.
- Facilitated follow-up appointments and post-operative care instructions for patients.
- Organized patient charts for surgical procedures and ensured accuracy of all documents.
- Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
- Answered phone calls from patients inquiring about upcoming scheduled surgeries or follow up visits.
- Managed scheduling of multiple surgeries on a daily basis, coordinating availability of surgeons and anesthesiologists.
- Acted as liaison between physicians, vendors, insurance companies, patients and their families regarding surgical procedures.
- Coordinated with hospital personnel to ensure proper preparation of OR rooms prior to surgery.
- Ensured compliance with HIPAA regulations by keeping confidential records secure at all times.
- Verified patient eligibility for particular types of surgeries based on health plan guidelines or coverage limitations.
- Educated patients on pre-operative instructions such as fasting requirements prior to undergoing anesthesia.
- Entered data into electronic medical record system accurately and timely using ICD-10 coding standards when applicable.
- Reviewed incoming referrals from primary care providers before scheduling any procedure or appointment.
- Checked patient insurance and collected pre-authorizations from providers.
- Scheduled patient appointments using electronic health record systems.
- Coordinated with medical staff to confirm appointment availability.
Surgical Coordinator
Omega OBGYN
Arlington, TX
08.2009 - 08.2015
- Maintained current knowledge of applicable laws, regulations and standards related to medical scheduling processes.
- Provided information to patients regarding medical services, billing questions, appointment scheduling and other inquiries.
- Organized patient scheduling, including scheduling follow-up visits with physicians.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with administrative tasks such as completing insurance authorizations or coding claims information.
- Completed electronic documentation, prior insurance authorizations and scheduling of appointments for patients prescribed for diagnostic and therapeutic services from specialists.
- Processed insurance authorizations prior to booking surgeries in order to guarantee payment coverage.
Education
High School Diploma -
Arlington High School
Arlington 05-2005
Some College (No Degree) - Psych
Tarrant County College
Fort Worth, TXSkills
- Procedure coordination
- Patient relationship management
- Surgical scheduling
- Patient documentation
- Insurance verification
- Electronic charting
- Appointment management
- Confidentiality compliance
- Pre-operative education
- Post-operative follow-up
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Scheduling expertise
- Electronic health records management
- Medical office experience
- Strong communication skills
- Data entry efficiency
- Healthcare compliance
- Postoperative follow-up
- Motivational skills
- Medical terminology proficiency
- Resourcefulness and initiative
Timeline
Surgical Coordinator
Omega OBGYN
08.2018 - 08.2021
Surgical Coordinator
Omega OBGYN
08.2009 - 08.2015
High School Diploma -
Arlington High School
Some College (No Degree) - Psych
Tarrant County College