Ashley Korman
Longmont,CO
Summary
Diligent and hardworking [Job Title] dedicated to giving optimal animal care and support. Builds positive relationships with owners and trust with animals. Knowledgeable about grooming, exercise and basic care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Salon Leader
Petsmart
Thornton, CO
07.2023 - Current
- Managed the daily operations of a busy salon, overseeing staff and clientele.
- Supervised and trained new employees on customer service standards and technical skills.
- Developed detailed schedules for salon personnel to ensure efficient operations.
- Ordering supplies weekly
- Ensuring all employees are following proper policies and procedures
- Organized promotional events to attract new customers and increase sales.
- Monitored employee performance to ensure quality services were delivered consistently.
- Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
Professional Pet Stylist
PetSmart Charities
Thornton, CO
10.2021 - 07.2023
- Greeted customers and their pets, answered questions about services offered.
- Performed bathing, brushing, trimming, clipping, and styling of dogs and cats.
- Maintained cleanliness of work area by sanitizing tools and equipment between uses.
- Provided advice to pet owners on the best grooming techniques for their pet's breed type.
- Recommended products such as shampoos, conditioners, brushes, nail clippers to pet owners.
- Checked animals for fleas and ticks and administered appropriate treatments when needed.
- Used scissors, clippers and other grooming instruments in a safe manner to avoid injury to pets or humans.
- Monitored pets during grooming sessions for signs of stress or discomfort.
- Assisted with the removal of mats from fur using specialized combs or shears.
- Assessed the condition of pets' coats before performing any grooming service.
- Kept accurate records of all services provided to clients' pets in the salon database system.
- Ensured that all safety protocols were followed while handling animals in the salon environment.
- Responded promptly to customer inquiries via phone calls or emails regarding services offered at the salon.
Quality Control Manager
Epic cleaning company
Denver, CO
04.2019 - 01.2021
- Developed and implemented Quality Control policies and procedures.
- Monitored product standards and conducted quality assurance tests.
- Coordinated with production team to ensure products meet specifications.
- Reviewed customer complaints and took corrective action when necessary.
- Trained staff on quality control principles, techniques, and processes.
- Performed regular inspections of raw materials, components, and finished products.
Equine Caretaker
Dublin stables
New Smyrna Beach, FL
01.2012 - 04.2016
- Cleaned and maintained horse stalls, grooming areas, and paddocks.
- Provided horses with daily feedings of hay, grain, supplements, and fresh water.
- Monitored horses for signs of illness or injury and reported any changes to the veterinarian.
- Assisted veterinarians in administering medical treatments to horses.
- Exercised horses regularly by riding them or leading them on walks or jogs.
- Led horses safely in parades, shows, and other events.
- Transported horses to competitions, shows, training facilities. using trailers or trucks.
- Familiarized new horses with their surroundings and environment through handling techniques.
- Trained young horses in basic skills such as walking on a lead rope and loading into a trailer.
- Instructed beginners in riding basics such as mounting, dismounting, control of reins, legs, seat position.
- Supervised grooms while they worked with the horses to ensure safety for all involved parties.
- Maintained accurate records of medication administered to each horse including name of drug administered along with dosage amounts given at what times.
- Developed individual feeding plans based on each horse's nutritional needs.
- Ensured that all tack was properly fitted and cleaned after every use.
- Checked fences daily for any damage or breaks that may need repair.
- Observed behavior patterns of the animals in order to determine any issues or concerns needing attention.
- Performed regular maintenance checks on equipment used around the barn such as saddles and bridles.
Skills
- Animal Handling
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Dependable and Responsible
- Attention to Detail
- Adaptability
- Time management abilities
- Task Prioritization
- Pet Owner Advisory
- Human and Animal Safety
- Team building
Timeline
Salon Leader
Petsmart
07.2023 - Current
Professional Pet Stylist
PetSmart Charities
10.2021 - 07.2023
Quality Control Manager
Epic cleaning company
04.2019 - 01.2021
Equine Caretaker
Dublin stables
01.2012 - 04.2016