Skilled marketing specialist able to operate well in fast-paced, demanding environments. Experienced at meeting tough deadlines and challenging objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Marketing Specialist
Experian Partner Solutions
Costa Mesa, CA
11.2022 - Current
Analyze and report monthly on website performance for worldwide partners which tracked email campaigns, website parameters, and website feature clicks.
Conduct list uploads into the Eloqua platform to ensure data quality and system process integrity.
Work with the Demand Generation team to improve campaigns through A/B testing, segmentation, and personalization.
Update HTML emails, landing pages and forms through proper coding and implementation of best practices.
Engage with multiple technical and non-technical stakeholders and different teams to deliver solutions efficiently.
Created research reports shared with top bank/investment corporations titled "Minority Segments Deep Dive".
Tagged websites for click tracking purposes using Pendo Analytics and updated CSS and JS to achieve accurate results.
Assistant, Affiliate Marketing
TMZ / FOX
Playa Vista, CA
03.2022 - 10.2022
Use advanced Excel functions & calculations to develop reports for CEO & 1,000+ stations.
Handled data entry with high levels of speed & accuracy.
Distributed advertising materials, program listings, promotion feeds, & promo requests for stations.
Daily email blast to 1,000+ stations using Mailchimp, Aventri, and/or Outlook for promos, sweepstakes, and campaigns.
Handle other FOX shows & assist with pre-launch promos.
Communicated with stations under high levels of stress when a legal, story, or technical update needs to be done before airing live.
Marketing Assistant
LBS Financial Credit Union
Westminster, CA
06.2018 - 03.2022
Ran weekly social media data reports for insights (Instagram, Facebook, Yelp, etc.)
Coordinated local community events for Members & Employees to attend (LBUSD, LB Marathon, beach
Finalized reports monthly & annually for the Senior Management Team that contained private information.
Increased Instagram engagement by 10% within 3 months of a marketing campaign.
Drafted and presented reports to illustrate survey research finding on customer satisfaction at the call center, lending team, and branches.
Community Service Officer
University Police Department
Long Beach, CA
08.2015 - 02.2019
Performed traffic control and crowd control to protect campus safety.
Advanced use of Excel, Microsoft, and Access to input total stats at the end of watch.
Patrolled assigned areas to investigate disturbances.
Assisted with requesting personal information and gathering evidence for legal procedures.
Managed and maintained personnel documentation ranging from background checks, new hire forms, profiles, and monthly payroll.
Organized training exercises with other agency partners and university departments.
Maintained/updated SOP & Policy handbooks for program.
Lead decisions on staff disciplinary actions and policy violations.
Education
Bachelor of Science - Business Marketing
California State University Long Beach
Skills
Strong organizational skills
Task-oriented
Multitasker
Collaborative
Expert in Microsoft Word, PowerPoint, Excel, Outlook
Auditing reports
Exceptional verbal/written communication
Salesforce, CRM systems
Data tracking and trend analysis
Moderate HTML Coding
Social media management
Google Analytics & Pendo
Eloqua & Word Press
Asana, Wrike, and Slack
Call Center Experience
Certification
Certificate for Data Security & Privacy- 2020
Typing Certificate WPM 56- 2020
Certification for Grammar and Essential Mechanics- 2019