Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Krause

Summary


Results-driven professional with extensive experience in program administration. Adept at managing multiple projects simultaneously and known for improving operational workflows. Strong focus on team collaboration and achieving results, with excellent problem-solving skills and adaptability.

Overview

17
17
years of professional experience

Work History

Sales Administrator

Phoenix Technology Services
11.2023 - Current
  • Executed accurate data entry and billing processes to support smooth financial operations
  • Maintained detailed operational logs and job records to ensure workflow transparency and traceability
  • Utilized FieldCap and SQL for effective data management, job tracking, and reporting
  • Assisted in processing third-party invoices, ensuring accuracy and timely payment
  • Created and entered new jobs into the system, managing associated pricing and cost tracking
  • Managed a comprehensive customer and prospect database to support opportunity tracking, follow-ups, and account history
  • Provided high-level administrative support to sales teams, helping streamline operations and drive revenue growth
  • Operated effectively in a self-directed environment, independently managing daily tasks and operational decisions
  • Supported sales representatives by preparing accurate quotes, proposals, and contracts, accelerating deal closure

Deal Coster

Honda Of Tomball
02.2022 - 11.2023
  • Finalized sales transactions with accuracy, ensuring proper documentation and alignment with accounting standards
  • Managed sales commission tracking and financial reporting, supporting transparency and timely payouts
  • Maintained and reconciled complex accounting schedules to ensure accurate financial data
  • Proficient in the Tekion dealership management system, supporting streamlined operations
  • Served as Identity Theft Coordinator, overseeing compliance with data protection and security protocols
  • Assisted with internal and external audits, providing documentation and ensuring readiness
  • Successfully managed multiple projects simultaneously, prioritizing tasks to meet tight deadlines and maintain quality
  • Trained and onboarded new employees in casting processes, fostering team integration and operational consistency

Accounting Admin

Honda of Tomball
06.2021 - 11.2023
  • Performed data entry and invoicing tasks with accuracy and attention to detail
  • Scanned, filed, and processed a variety of business and financial documents
  • Managed and maintained credit floor plans, ensuring compliance and proper documentation
  • Maintained detailed operational logs and records to support internal processes
  • Provided support with human resources functions, including benefits and insurance communication
  • Trained in the DealerBuilt dealership management system, supporting streamlined data management
  • Facilitated timely month-end closings, contributing to accurate financial reporting for executive decision-making
  • Ensured prompt invoice payments, strengthening vendor relationships and supporting effective cash flow management
  • Built strong cross-departmental relationships to improve financial information flow and team collaboration
  • Collaborated with accountants to prepare and review financial reports
  • Increased departmental efficiency through task delegation and cross-training initiatives

Sales Associate

Ross Dress for Less
12.2020 - 12.2023


  • Maintained organized and visually appealing racks and shelves to enhance the store's presentation, attract customers, and spotlight key merchandise.
  • Processed cash transactions accurately and efficiently, consistently following company cash-handling procedures.
  • Fostered strong customer relationships to encourage loyalty and repeat business.
  • Handled returns, exchanges, and refunds in line with store policies, ensuring a smooth customer experience.
  • Remained composed and solution-oriented in fast-paced, high-pressure environments.
  • Tagged and priced merchandise to prepare it for floor display and sale.
  • Assisted customers in locating products and checked inventory availability across store locations.
  • Answered inquiries regarding product sizing, accessories, and care instructions.
  • Delivered friendly, welcoming service to all customers, creating positive first impressions.
  • Collaborated with team members to boost overall store performance by sharing strategies and offering support.
  • Drove sales by recommending suitable products based on customer needs and building meaningful rapport.

Paraprofessional

Magnolia ISD
08.2020 - 05.2021


  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

NCHIP Criminal Records Maintenance Technician

State of Montana Department of Justice
06.2019 - 07.2020
  • Reviewing and researching criminal history records
  • Following up on missing fingerprint cards and court documents
  • Entering and updating court information in databases
  • Filing records and managing documentation
  • Answering phones and providing support to arresting agencies, courts, county/city attorneys, and correctional facilities
  • Scanning and processing criminal fingerprint cards
  • Handling sensitive personal and classified information with confidentiality
  • Certified in CJIN and fingerprinting procedures
  • Trained in the use of NCIC, CJIN, Montana Department of Corrections systems, and Montana Connect


Reserve Deputy

Lewis and Clark County Sheriffs' Department
08.2008 - 06.2009


  • Maintained open lines of communication with other departments while working together on multi-agency initiatives, increasing overall efficiency.
  • Conducted thorough traffic stops resulting in the detection of numerous infractions, ultimately promoting safer roadways.
  • Facilitated peaceful conflict resolution through effective communication skills during tense situations involving altercations or disputes.
  • Participated in specialized training sessions to enhance skills related to firearms handling, defensive tactics, and crisis intervention techniques.
  • Ensured the security of public gatherings by providing crowd control measures during special events such as parades or festivals.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.

Education

Associates - Criminal Justice

University of Phoenix
Helena, MT
06.2014

Bachelor's - Business with a Financial Planning Certificate

University of Phoenix
Magnolia, TX
11.2022

Skills

  • Customer Service Experience
  • Attention to Detail
  • Proficient in Microsoft Word and Excel
  • Accounting
  • Ability to multi-task
  • Time control
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking

Timeline

Sales Administrator

Phoenix Technology Services
11.2023 - Current

Deal Coster

Honda Of Tomball
02.2022 - 11.2023

Accounting Admin

Honda of Tomball
06.2021 - 11.2023

Sales Associate

Ross Dress for Less
12.2020 - 12.2023

Paraprofessional

Magnolia ISD
08.2020 - 05.2021

NCHIP Criminal Records Maintenance Technician

State of Montana Department of Justice
06.2019 - 07.2020

Reserve Deputy

Lewis and Clark County Sheriffs' Department
08.2008 - 06.2009

Bachelor's - Business with a Financial Planning Certificate

University of Phoenix

Associates - Criminal Justice

University of Phoenix

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Ashley Krause