Summary
Overview
Work History
Skills
Timeline
Server

Ashley Kresek-Barron

2986 Jacob St Hamtramck,MI

Summary

With over 20 years in the service industry , I pride myself in my customer service . Thriving in fast paced environments, successfully managing, serving and assisting in all positions of the industry. Efficiently resolving complaints, contributing to a positive dining atmosphere, while excelling in cleanliness standards.

Overview

10
10
years of professional experience

Work History

Server

San Morello
08.2019 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

Lucky’s Steak House
03.2017 - 08.2019
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

Steverinos
02.2015 - 03.2017
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Managed inventory of dining supplies to prevent shortages during service.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Guest relations management
  • Point of sale operation
  • Dining area maintenance
  • Table setting
  • Table setting knowledge
  • Menu presentation
  • Daily specials memorization
  • Food and beverage pairings

Timeline

Server

San Morello
08.2019 - Current

Server

Lucky’s Steak House
03.2017 - 08.2019

Server

Steverinos
02.2015 - 03.2017

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Ashley Kresek-Barron